Useful information for each of our wards at Charing Cross Hospital, including: visiting times, protected meal times, contact details and simple directions.

Charing Cross Hospital wards

Click on a ward name:

Wards on the ground floor

Clinical decision unit

Location

Ground floor, north wing, tower block

How to find us

On arrival follow signs to the main reception area which is based in the entrance of the ground floor of the tower block. Keep left as you continue straight past main reception, you will pass Lloyds Pharmacy on your left. Take the next left down a long corridor. After a few paces the clinical decisions unit is clearly sign posted on your right. 

HOSPITAL MAP

Further information

Specialty: Acute emergency medicine, older people rapid access clinic (OPRAC), frailty unit

Patients age group: Adults

Visiting times: 09.00 to 21.00

Maximum number of visitors per bedside: Two

Facilities: Visitor waiting area with a television, wifi

Contact phone number: 020 3311 1009

Emergency department

Location

Ground floor, new north block

How to find us

Our accident and emergency department is situated on the left side of the building and has a separate entrance. Please follow signs from our main entrance.

HOSPITAL MAP

Further information

Specialty: Emergency care

Patient age group: Adults

Visiting times: 24/7

Maximum number of visitors per bedside: Two

Facilities: Visitor waiting area, wifi

Marjory Warren acute medical unit (AMU)

Location

Ground floor, south wing, tower block

How to find us

On arrival follow signs to the main reception area which is based in the entrance of the ground floor of the tower block. Continue straight past main reception, you will see a café and a shop on your right and at the end of the room you will find a lift. Turn right at the lifts and walk down the corridor past the staircase. Turn right, walk to the end of corridor and then the ward is on your left. 

HOSPITAL MAP

Further information

Specialty: Medical only

Patient age group: Adults

Visiting times: 08.00 to 22.00 however visitors can stay overnight depending on individual patient needs

Maximum number of visitors per bedside: Two

Contact phone number: 020 3313 3654 or 020 3311 1554

South Green acute assessment unit (AAU) 

Location

Ground floor, south wing, tower block

How to find us

On arrival follow signs to the main reception area which is based in the entrance of the ground floor of the tower block. Keep right as you continue straight past main reception, you will pass a shop and a café on your right. Take the next right down a long corridor and follow signs to south green ward. The ward is situated near the chaplaincy department.

HOSPITAL MAP

Further information

Specialty: Medical only

Patient age group: Adults

Visiting times: 15.00 to 20.00

Maximum number of visitors per bedside: At the discretion of the ward nurse in charge

Contact phone number: 020 3331 5022 or 020 3331 5020

Wards on level one

Endoscopy ward

Location

First floor, pilot block

How to find us

On arrival follow signs to the hospital's main reception area which is based in the entrance of the ground floor of the tower block. Continue straight past main reception, you will see a café and a shop on your right, an escalator on your left and at the end of the room you will find a lift. You can either take the escalator or the lift to the first floor. When you arrive at the floor follow the signs directing you to the endoscopy ward.

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Further information

Specialty: Gastroenterology

Patient age group: Adults

Facilities: Wifi

Contact phone number: 020 3311 7722 

If you are collecting your friend or relative from the ward please report to endoscopy main reception first

West London bowel cancer screening

Location

First floor, south wing, tower block

How to find us

On arrival follow signs to the hospital’s main reception area which is based in the entrance of the ground floor of the tower block. Continue straight past main reception, you will see a café and a shop on your right, an escalator on your left and at the end of the room you will find a lift. You can either take the escalator or the lift to the first floor. When you reach the floor, follow the signs to the south wing. The unit will then be the first room on your right.

HOSPITAL MAP

Further information

Specialty: Gastroenterology

Patient age group: Adults

Visiting times: 08.30 to 16.00

Maximum number of visitors per bedside: Two

Facilities: Wifi

Contact phone number: 020 3313 8996

Wards on level three

Three north ward

Location

Third floor, north wing, tower block

How to find us

On arrival follow signs to the hospital's main reception area which is based in the entrance of the ground floor of the tower block. Continue straight past main reception, you will see a café and a shop on your right and at the end of the room you will find a lift. Take the lift to floor number three. When you arrive at the floor follow the signs directing you to urology outpatients and diagnostics clinic.

HOSPITAL MAP

Further information

Specialty: Urology 

Patient age group: Adults

Maximum number of visitors per bedside: Two

Facilities: Wifi

Contact phone number: 020 8383 0047

Wards on level four

Four north

Location

Fourth floor, north wing, tower block

How to find us

On arrival follow signs to the hospital's main reception area which is based at the entrance of the ground floor of the tower block. Continue straight past main reception, you will see a café and a shop on your right and at the end of the room you will find a lift. Take the lift to floor number four. When you arrive at the floor there will be signs directing you to four north.

HOSPITAL MAP

Further information

Specialty: Vascular surgery outpatients, abdominal aortic aneurysm (AAA) screening service

Patient age group: Adults

Contact phone number: 020 3311 7360

Four south ward

Location

Fourth floor, south wing, tower block

How to find us

On arrival follow signs to the hospital's main reception area which is based at the entrance of the ground floor of the tower block. Continue straight past main reception, you will see a café and a shop on your right and at the end of the room you will find a lift. Take the lift to floor number four. When you arrive at the floor there will be signs directing you to four south ward.

HOSPITAL MAP

Further information

Specialty: Respiratory medicine 

Patient age group: Adults

Visiting times: 14.00 to 17.30 and 18.30 to 20.00

Maximum number of visitors per bedside: Two

Protected meal times: Breakfast 08.00 to 09.00, lunch 12.45 to 13.30 and dinner 17.45 to 18.30

Facilities: Day room, wifi

Contact phone number: 020 3311 1902 or 020 3313 0604 or 020 3311 0319

Wards on level five

Five west – Lady Skinner rehabilitation unit

Location

Fifth floor, west wing, tower block

How to find us

On arrival follow signs to the hospital's main reception area which is based in the entrance of the ground floor of the tower block.

Continue straight past main reception, you will see a café and a shop on your right and at the end of the room you will find a lift. Take the lift to the fifth floor and the unit is located opposite you as you exit the lift.

HOSPITAL MAP

Further information

Specialty: Rehabilitation 

Patient age group: Adults

Visiting times: 11.00 to 12.45 and 14.00 to 20.00 though relatives and carers are  encouraged to visit at alternative times to support patients

Maximum number of visitors per bedside: Two, but more visitors can meet patients in the day room

Protected meal times: Breakfast 08.00, lunch 12.45 and dinner 18.00

Facilities: Art therapy classes, day room with a television, musical entertainment, wifi, carer information and support groups, tea parties for patients, therapeutic dog, wifi

Contact phone number: 020 3311 1912 or 020 3311 1921

We encourage relatives and carers to help patients who need extra support or who may get distressed otherwise to eat their meals

Wards on level six

Six north ward 

Location

Sixth floor, north wing, tower block

How to find us

On arrival follow signs to the hospital's main reception area which is based in the entrance of the ground floor of the tower block. Continue straight past main reception, you will see a café and a shop on your right and at the end of the room you will find a lift. Take the lift to floor number six. When you arrive at the floor there will be signs directing you to six north ward.

HOSPITAL MAP

Further information

Specialties: Cancer - inpatient chemotherapy and acute oncology unit

Patient age group: Adults

Visiting times: 10.00 to 12.45 and 15.00 to 20.00

Protected meal times: Lunch 12.45 to 14.00 and dinner 17.45 to 18.30

Facilities: Day room, wifi

Contact phone number: 020 3311 1916 or 020 3311 1915

Six south ward

Location    

Sixth floor, south wing, tower block

How to find us

On arrival follow signs to the hospital's main reception area which is based in the entrance of the ground floor of the tower block. Continue straight past main reception, you will see a café and a shop on your right and at the end of the room you will find a lift. Take the lift to floor number six. When you arrive at the floor there will be signs directing you to six south ward.

HOSPITAL MAP

Further information 

Specialties: Cancer inpatient chemotherapy 

Patient age group: Adults

Visiting times: 10.00 to 12.45 and 15.00 to 20.00

Protected meal times: Lunch 12.45 to 14.00 and dinner 17.45 to 18.30

Facilities: Day room, wifi

Contact phone number: 020 3311 1918 or 020 3311 1920

Wards on level seven

Seven north ward

Location

Seventh floor, north wing, tower block

How to find us

On arrival follow the signs to the hospital's main reception area which is based in the entrance of the ground floor of the tower block. Continue straight past main reception, you will see a café and a shop on your right and at the end of the room you will find a lift. Take the lift to floor number seven. When you arrive at the floor there will be signs directing you to seven north ward.

HOSPITAL MAP

Further information

Specialty: Urology and general surgery

Patient age group: Adults

Visiting times: 14.00 to 20.00

Maximum number of visitors per bedside: Two

Protected meal times: Breakfast 07.30 to 08.30, lunch 12.30 to 13.30 and dinner 17.45 to 18.30

Facilities: Day room with dining chairs and tables, wifi

Contact phone number: 020 3311 1931

Seven west ward

Location

Seventh floor, west wing, tower block 

How to find us

On arrival follow the signs to the hospital’s main reception area which is based in the entrance of the ground floor of the tower block. Continue straight past main reception, you will see a café and a shop on your right and at the end of the room you will find a lift. Take the lift to floor number seven. When you arrive at the floor there will be signs directing you to seven west ward. 

HOSPITAL MAP

Further information

Specialty: Gastroenterology

Patient age group: Adults

Visiting times: 15.00 to 20.00

Maximum number of visitors per bedside: Two

Protected meal times: Lunch 12.30 to 13.30 and dinner 18.00 to 19.00 

Facilities: Day room with TV, magazines, books and newspapers, wifi

Contact telephone number: 020 3311 1926

Wards on level eight

Eight south ward

Location

Eighth floor, south wing, tower block

How to find us

On arrival follow signs to the hospital's main reception area which is based in the entrance of the ground floor of the tower block. Continue straight past main reception, you will see a café and a shop on your right and at the end of the room you will find a lift. Take the lift to floor number eight. When you arrive at the floor there will be signs directing you to eight south ward. 

HOSPITAL MAP

Further information

Specialty: Elderly care

Patient age group: Adults

Visiting times: 11.00 to 13.00 and 15.00 to 20.00

Maximum number of visitors per bedside: Two 

Protected meal times: Lunch 12.30 to 13.30 and dinner 17.45 to 18.30

Facilities: Day room, wifi

Contact phone number: 020 3311 1938, 020 3313 0935 or 020 3311 1939

Eight west ward

Location

Eighth floor, west wing, tower block

How to find us

On arrival follow signs to the hospital's main reception area which is based in the entrance of the ground floor of the tower block. Continue straight past main reception, you will see a café and a shop on your right and at the end of the room you will find a lift. Take the lift to floor number eight. When you arrive at the floor there will be signs directing you to eight west ward. 

HOSPITAL MAP

Further information

Specialty: Elderly care

Patient age group: Adults

Visiting times: 14.00 to 20.00 

Maximum number of visitors per bedside: Two

Protected meal times: Lunch 12.45 to 14.00 and dinner 17.45 to 19.00

Facilities: Day room with a television, dining room, wifi

Contact phone number: 020 3311 1492 or 020 3313 0153

Wards on level nine

Nine north ward (hyper acute stroke unit)

Location

Ninth floor, north wing, tower block

How to find us

On arrival follow signs to the hospital's main reception area which is based in the entrance of the ground floor of the tower block. Continue straight past main reception, you will see a café and a shop on your right and at the end of the room you will find a lift. Take the lift to floor number nine. When you arrive at the floor there will be signs directing you to nine north ward.

HOSPITAL MAP

Further information

Specialty: Stroke

Patient age group: Adults

Visiting times: 15.00 to 20.00 but there are exceptions for dementia and end-of-life patients

Maximum number of visitors per bedside: Two

Protected meal times: Lunch 12.30 to 13.30 and dinner 17.45 to 18.30 

Facilities: Wifi

Contact phone number: 020 3313 3856 or 020 3313 3636

Visitors may have to leave the ward for CT scans, Doppler tests or for doctor decisions

Nine south ward (acute stroke unit) 

Location

Ninth floor, south wing, tower block

How to find us

On arrival follow signs to the hospital's main reception area which is based in the entrance of the ground floor of the tower block. Continue straight past main reception, you will see a café and a shop on your right and at the end of the room you will find a lift. Take the lift to floor number nine. When you arrive at the floor there will be signs directing you to nine south ward.

HOSPITAL MAP

Further information

Specialty: Stroke and neurology rehabilitation

Patient age group: Adults

Visiting times: 15.00 to 20.00

Maximum number of visitors per bedside: Two

Protected meal times: Lunch 12.30 to 13.45 and dinner 17.45 to 18.45

Facilities: Day room, wifi

Contact phone number: 020 3311 1947

Nine west ward (neurorehabilitation unit) 

Location

Ninth floor, west wing, tower block

How to find us

On arrival follow signs to the hospital's main reception area which is based in the entrance of the ground floor of the tower block. Continue straight past main reception, you will see a café and a shop on your right and at the end of the room you will find a lift. Take the lift to floor number nine. When you arrive at the floor there will be signs directing you to nine west ward.

HOSPITAL MAP

Further information

Specialty: Specialist neurological rehabilitation 

Patient age group: Adults

Visiting times: Flexible depending on individual patient needs and at the discretion of the nurse in charge

Maximum number of visitors per bedside: Two

Protected meal times: Breakfast 07.45, lunch 12.30 and dinner 17.45

Facilities: Day room, gym, quiet rooms that patient can use with their families

Contact phone number: 020 3311 1949 or 020 3311 1950

Wards on level 10

10 north ward/planned investigations unit (PIU)

Location

10th floor, north wing, tower block

How to find us

On arrival follow signs to the hospital's main reception area which is based in the entrance of the ground floor of the tower block. Continue straight past main reception, you will see a café and a shop on your right and at the end of the room you will find a lift. Take the lift to floor number 10. When you arrive at the floor there will be signs directing you to 10 south ward. 

HOSPITAL MAP

Further information

Specialty: Neurology

Patient age group: Adults

Visiting times: 14.00 to 20.00

Maximum number of visitors per bedside: Two

Protected meal times: Lunch 12.30 to 13.15 and dinner 17.45 to 18.30

Facilities: Mini-gym for rehabilitation patients

Contact phone number: 020 3311 1953 or 020 3311 1954

No flowers allowed

10 south ward

Location

10th floor, south wing, tower block 

How to find us

On arrival follow signs to the hospital's main reception area which is based in the entrance of the ground floor of the tower block. Continue straight past main reception, you will see a café and a shop on your right and at the end of the room you will find a lift. Take the lift to floor number 10. When you arrive at the floor there will be signs directing you to 10 south ward. 

HOSPITAL MAP

Further information

Specialty: Plastic surgery, ears, nose and throat and head and neck

Patient age group: Adults 

Visiting times: 14.00 to 17.45 and 18.30 to 20.00 

Maximum number of visitors per bedside: Two

Protected meal times: Lunch 12.30 to 13.30 and dinner 17.45 to 18.30

Facilities: Day room, wifi

Contact phone number: 020 3311 1958 or 020 3311 1961

Children must be accompanied and supervised by an adult when they visit the ward

Wards on level 11

11 north ward

Location

11th floor, north wing, tower block

How to find us

On arrival follow signs to the hospital's main reception area which is based in the entrance of the ground floor of the tower block. Continue straight past main reception, you will see a café and a shop on your right and at the end of the room you will find a lift. Take the lift to floor number 11. When you arrive at the floor there will be signs directing you to 11 north ward. If you are visiting the ward, please use the buzzer on the door to let reception staff know that you have arrived. They will be able to let you into the ward. Alternatively you can use the phone in the relatives waiting area which is also situated on the 11th floor.

HOSPITAL MAP

Further information

Specialty: Intensive care

Patient age group: Adults

Visiting times: Visitors are asked to leave the ward from 08.00 to 09.30 and 20.00 to 21.30 

Maximum number of visitors per bedside: Two

Protected meal times: Variable

Facilities: Day room, family room, wifi

Contact phone number: 020 3311 1964 or 020 3311 1965

 

11 south ward 

Location

11th floor, south wing, tower block

How to find us

On arrival follow signs to the hospital's main reception area which is based in the entrance of the ground floor of the tower block. Continue straight past main reception, you will see a café and a shop on your right and at the end of the room you will find a lift. Take the lift to floor number 11. When you arrive at the floor there will be signs directing you to 11 south ward. 

HOSPITAL MAP

Further information

Specialty: Neurosurgery

Patient group: 16 and over

Visiting times: 14.00 to 20.00

Maximum number of visitors per bedside: Two

Protected meal times: Lunch 12.30 to 13.00 and dinner 17.30 to 18.00

Facilities: Visitor waiting area, wifi

Contact phone number: 020 3311 1970

11 west ward

Location

11th floor, west wing, tower block 

How to find us

On arrival follow the signs to the hospital’s main reception area which is based in the entrance of the ground floor of the tower block. Continue straight past main reception, you will see a café and a shop on your right and at the end of the room you will find a lift. Take the lift to floor number 11. When you arrive at the floor there will be signs directing you to 11 west ward. If you are visiting the ward, please use the buzzer on the door to let reception staff know that you have arrived. They will be able to let you into the ward. Alternatively you can use the phone in the relatives waiting area which is also situated on the 11th floor.

HOSPITAL MAP

Further information

Specialty: Intensive care

Patient age group: Adults

Visiting times: Visitors are asked to leave the ward from 08.00 to 09.30 and 20.00 to 21.30 

Maximum number of visitors per bedside: Two

Protected meal times: Variable

Facilities: Visitor waiting area, wifi

Wards in the Riverside wing

Riverside day surgery and short stay unit

Location

First floor, Riverside wing

How to find us

On arrival in front of the hospital's main entrance, turn right. Walk through the car park and follow the signs to the Riverside wing on the left. When you enter the Riverside wing, take the stairs or the lift to the first floor. 

HOSPITAL MAP

Further information

Specialty: Breast surgery, ear nose and throat, gender surgery, general surgery, orthopaedics, plastic surgery, urology, vascular surgery

Patient age group: Adults

Visiting times: 14.00 to 17.00 and 18.30 to 20.00

Maximum number of visitors per bedside: Two 

Protected meal times: Lunch 12.45 to 13.30 and dinner 17.45 to 18.30

Contact phone number: 020 3313 8899 or 020 3313 8881