Charing Cross Hospital wards
Useful information for each of our wards at Charing Cross Hospital, including: visiting times, protected meal times, contact details and simple directions.
Please note: We have changed visiting arrangements at all of our hospitals to help us protect our patients and staff from the risk of coronavirus. Visit ‘Coronavirus: latest information and advice’ for the latest information about visiting hours and restrictions, hospital appointments, what to do if you have symptoms, and more.
Click on a ward name:
Clinical decision unit
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Location Ground floor, north wing, tower block How to find us On arrival follow signs to the main reception area which is based in the entrance of the ground floor of the tower block. Keep left as you continue straight past main reception, you will pass Lloyds Pharmacy on your left. Take the next left down a long corridor. After a few paces the clinical decisions unit is clearly sign posted on your right. |
Further information Specialty: Acute emergency medicine, older people rapid access clinic (OPRAC), frailty unit Patients age group: Adults Visiting times: 09.00 to 21.00 Maximum number of visitors per bedside: Two Facilities: Visitor waiting area with a television, wifi Contact phone number: 020 3311 1009 or 020 3313 0865 |
Emergency department
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Location Ground floor, new north block How to find us Our accident and emergency department is situated on the left side of the building and has a separate entrance. Please follow signs from our main entrance. |
Further information Specialty: Emergency care Patient age group: Adults Visiting times: 24/7 Maximum number of visitors per bedside: Two Facilities: Visitor waiting area, wifi Contact phone number: 020 3311 5001 |
Endoscopy ward
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Location First floor, pilot block How to find us On arrival follow signs to the hospital's main reception area which is based in the entrance of the ground floor of the tower block. Continue straight past main reception, you will see a café and a shop on your right, an escalator on your left and at the end of the room you will find a lift. You can either take the escalator or the lift to the first floor. When you arrive at the floor follow the signs directing you to the endoscopy ward. |
Further information Specialty: Gastroenterology Patient age group: Adults Facilities: Wifi Contact phone number: 020 3311 7722 If you are collecting your friend or relative from the ward please report to endoscopy main reception first |
Marjory Warren acute medical unit (AMU)
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Location Ground floor,south wing, tower block How to find us On arrival follow signs to the main reception area which is based in the entrance of the ground floor of the tower block. Continue straight past main reception, you will see a café and a shop on your right and at the end of the room you will find a lift. Turn right at the lifts and walk down the corridor past the staircase. Turn right, walk to the end of corridor and then the ward is on your left. |
Further information Specialty: Acute medicine and respiratory medicine Patient age group: Adults Visiting times: 14.00 to 20.00 however visitors can stay overnight depending on individual patient needs Maximum number of visitors per bedside: Two Contact phone number: 020 3311 1554 |
Neurosciences treatment unit
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Location Fifth floor, tower block How to find us On arrival follow signs to the hospital's main reception area which is based in the entrance of the ground floor of the tower block. |
Further information Specialty: Neurology Contact phone number: 020 3311 1908 |
Riverside day surgery and short stay unit
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Location First floor, Riverside wing How to find us On arrival in front of the hospital's main entrance, turn right. Walk through the car park and follow the signs to the Riverside wing on the left. When you enter the Riverside wing, take the stairs or the lift to the first floor. |
Further information Specialty: Breast surgery, ear nose and throat, gender surgery, general surgery, orthopaedics, plastic surgery, urology, vascular surgery Patient age group: Adults Visiting times: 14.00 to 17.00 and 18.30 to 20.00 Maximum number of visitors per bedside: Two Protected meal times: Lunch 12.45 to 13.30 and dinner 17.45 to 18.30 Contact phone number: 020 3313 8887 or 020 3313 8897 or 020 3313 8898 or 020 3311 1460 |
South Green acute assessment unit (AAU)
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Location Ground floor, south wing, tower block How to find us On arrival follow signs to the main reception area which is based in the entrance of the ground floor of the tower block. Keep right as you continue straight past main reception, you will pass a shop and a café on your right. Take the next right down a long corridor and follow signs to south green ward. The ward is situated near the chaplaincy department. |
Further information Specialty: Endocrinology, rheumatology, gastroenterology, respiratory medicine, dermatology, acute medicine Patient age group: Adults Visiting times: 14.00 to 20.00 Maximum number of visitors per bedside: At the discretion of the ward nurse in charge Contact phone number: 020 3311 5022 or 020 3311 5020 |
West London bowel cancer screening
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Location First floor, south wing, tower block How to find us On arrival follow signs to the hospital’s main reception area which is based in the entrance of the ground floor of the tower block. Continue straight past main reception, you will see a café and a shop on your right, an escalator on your left and at the end of the room you will find a lift. You can either take the escalator or the lift to the first floor. When you reach the floor, follow the signs to the south wing. The unit will then be the first room on your right. |
Further information Specialty: Gastroenterology Patient age group: Adults Visiting times: 08.30 to 16.00 Maximum number of visitors per bedside: Two Facilities: Wifi Contact phone number: 020 3313 8996 |
Ward 3 north
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Location Third floor, north wing, tower block How to find us On arrival follow signs to the hospital's main reception area which is based in the entrance of the ground floor of the tower block. Continue straight past main reception, you will see a café and a shop on your right and at the end of the room you will find a lift. Take the lift to floor number three. When you arrive at the floor follow the signs directing you to urology outpatients and diagnostics clinic. |
Further information Specialty: Urology Patient age group: Adults Maximum number of visitors per bedside: Two Facilities: Wifi Contact phone number: 020 8313 0047 |
Ward 4 south
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Location Fourth floor, south wing, tower block How to find us On arrival follow signs to the hospital's main reception area which is based at the entrance of the ground floor of the tower block. Continue straight past main reception, you will see a café and a shop on your right and at the end of the room you will find a lift. Take the lift to floor number four. When you arrive at the floor there will be signs directing you to four south ward. |
Further information Specialty: Respiratory medicine Patient age group: Adults Visiting times: 14.00 to 17.30 and 18.30 to 20.00 Protected meal times: Breakfast 08.00 to 09.00, lunch 12.45 to 13.30 and dinner 17.45 to 18.30
Facilities: Day room, wifi |
Ward 4 north
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Location Fourth floor, north wing, tower block How to find us On arrival follow signs to the hospital's main reception area which is based at the entrance of the ground floor of the tower block. Continue straight past main reception, you will see a café and a shop on your right and at the end of the room you will find a lift. Take the lift to floor number four. When you arrive at the floor there will be signs directing you to four north. |
Further information Specialty: Vascular surgery, sleep services Patient age group: Adults Contact phone number: 020 3311 7360 |
Ward 5 west (Lady Skinner rehabilitation unit)
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Location Fifth floor, west wing, tower block How to find us On arrival follow signs to the hospital's main reception area which is based in the entrance of the ground floor of the tower block. |
Further information Specialty: Rehabilitation Patient age group: Adults Visiting times: 11.00 to 12.45 and 14.00 to 20.00 though relatives and carers are encouraged to visit at alternative times to support patients Maximum number of visitors per bedside: Two, but more visitors can meet patients in the day room Protected meal times: Breakfast 08.00, lunch 12.45 and dinner 18.00 We encourage relatives and carers to help patients who need extra support or who may get distressed otherwise to eat their meals |
Ward 6 east
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Location Sixth floor, east wing, tower block How to find us On arrival follow signs to the hospital's main reception area which is based in the entrance of the ground floor of the tower block. Continue straight past main reception, you will see a café and a shop on your right and at the end of the room you will find a lift. Take the lift to floor number six. When you arrive at the floor there will be signs directing you to six east ward. |
Further information Specialties: Cancer - chemotherapy day unit Patient age group: Adults Contact phone number: 020 3311 7618 |
Ward 6 south
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Location Sixth floor, south wing, tower block How to find us On arrival follow signs to the hospital's main reception area which is based in the entrance of the ground floor of the tower block. Continue straight past main reception, you will see a café and a shop on your right and at the end of the room you will find a lift. Take the lift to floor number six. When you arrive at the floor there will be signs directing you to six south ward. |
Further information Specialties: Cancer - inpatient chemotherapy Patient age group: Adults Visiting times: 10.00 to 12.45 and 15.00 to 20.00 Facilities: Day room, wifi Contact phone number: 020 3311 1918 or 020 3311 1920 |
Ward 6 north
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Location Sixth floor, north wing, tower block How to find us On arrival follow signs to the hospital's main reception area which is based in the entrance of the ground floor of the tower block. Continue straight past main reception, you will see a café and a shop on your right and at the end of the room you will find a lift. Take the lift to floor number six. When you arrive at the floor there will be signs directing you to six north ward. |
Further information Specialties: Cancer - inpatient chemotherapy and acute oncology unit Patient age group: Adults Visiting times: 10.00 to 12.45 and 15.00 to 20.00 Protected meal times: Lunch 12.45 to 14.00 and dinner 17.45 to 18.30 Facilities: Day room, wifi Contact phone number: 020 3311 1916 or 020 3311 1915 |
Ward 7 north
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Location Seventh floor, north wing, tower block How to find us On arrival follow the signs to the hospital's main reception area which is based in the entrance of the ground floor of the tower block. Continue straight past main reception, you will see a café and a shop on your right and at the end of the room you will find a lift. Take the lift to floor number seven. When you arrive at the floor there will be signs directing you to seven north ward. |
Further information Specialty: Urology and general surgery Patient age group: Adults Visiting times: 14.00 to 20.00 Maximum number of visitors per bedside: Two Protected meal times: Breakfast 07.30 to 08.30, lunch 12.30 to 13.30 and dinner 17.45 to 18.30 Facilities: Day room with dining chairs and tables, wifi Contact phone number: 020 3311 1930 or 020 3311 1931 |
Ward 7 south
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Location Seventh floor, south wing, tower block How to find us On arrival follow the signs to the hospital's main reception area which is based in the entrance of the ground floor of the tower block. Continue straight past main reception, you will see a café and a shop on your right and at the end of the room you will find a lift. Take the lift to floor number seven. When you arrive at the floor there will be signs directing you to seven southward. |
Further information Specialty: Orthopaedics Patient age group: Adults Visiting times: 14.00 to 20.00 Maximum number of visitors per bedside: Two Contact phone number: 020 3311 1928 |
Ward 7 west
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Location Seventh floor, west wing, tower block How to find us On arrival follow the signs to the hospital’s main reception area which is based in the entrance of the ground floor of the tower block. Continue straight past main reception, you will see a café and a shop on your right and at the end of the room you will find a lift. Take the lift to floor number seven. When you arrive at the floor there will be signs directing you to seven west ward. |
Further information Specialty: Gastroenterology Patient age group: Adults Visiting times: 15.00 to 20.00 Maximum number of visitors per bedside: Two Protected meal times: Lunch 12.30 to 13.30 and dinner 18.00 to 19.00 Facilities: Day room with TV, magazines, books and newspapers, wifi Contact telephone number: 020 3311 1925 |
Ward 8 north
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Location Eighth floor, north wing, tower block How to find us On arrival follow signs to the hospital's main reception area which is based in the entrance of the ground floor of the tower block. Continue straight past main reception, you will see a café and a shop on your right and at the end of the room you will find a lift. Take the lift to floor number eight. When you arrive at the floor there will be signs directing you to eight north ward. |
Further information Specialty: Endocrinology Patient age group: Adults Contact phone number: 020 3311 1936 or 020 3311 0261 |
Ward 8 south
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Location Eighth floor, south wing, tower block How to find us On arrival follow signs to the hospital's main reception area which is based in the entrance of the ground floor of the tower block. Continue straight past main reception, you will see a café and a shop on your right and at the end of the room you will find a lift. Take the lift to floor number eight. When you arrive at the floor there will be signs directing you to eight south ward. |
Further information Specialty: Elderly care Patient age group: Adults Visiting times: 11.00 to 13.00 and 15.00 to 20.00 Maximum number of visitors per bedside: Two Protected meal times: Lunch 12.30 to 13.30 and dinner 17.45 to 18.30 Facilities: Day room, wifi Contact phone number: 020 3311 1938, 020 3313 0935 or 020 3311 1939 |
Ward 8 west
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Location Eighth floor, west wing, tower block How to find us On arrival follow signs to the hospital's main reception area which is based in the entrance of the ground floor of the tower block. Continue straight past main reception, you will see a café and a shop on your right and at the end of the room you will find a lift. Take the lift to floor number eight. When you arrive at the floor there will be signs directing you to eight west ward. |
Further information Specialty: Elderly care Patient age group: Adults Visiting times: 14.00 to 20.00 Maximum number of visitors per bedside: Two Protected meal times: Lunch 12.45 to 14.00 and dinner 17.45 to 19.00 Facilities: Day room with a television, dining room, wifi Contact phone number: 020 3311 1942 or 020 3313 0153 or 020 3311 5302 |
Ward 9 north (hyper acute stroke unit)
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Location Ninth floor, north wing, tower block How to find us On arrival follow signs to the hospital's main reception area which is based in the entrance of the ground floor of the tower block. Continue straight past main reception, you will see a café and a shop on your right and at the end of the room you will find a lift. Take the lift to floor number nine. When you arrive at the floor there will be signs directing you to nine north ward. |
Further information Specialty: Stroke Patient age group: Adults Visiting times: 15.00 to 20.00 but there are exceptions for dementia and end-of-life patients Maximum number of visitors per bedside: Two Protected meal times: Lunch 12.30 to 13.30 and dinner 17.45 to 18.30 Facilities: Wifi Contact phone number: 020 3313 3856 or 020 3313 3636 Visitors may have to leave the ward for CT scans, Doppler tests or for doctor decisions |
Ward 9 south (acute stroke unit)
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Location Ninth floor, south wing, tower block How to find us On arrival follow signs to the hospital's main reception area which is based in the entrance of the ground floor of the tower block. Continue straight past main reception, you will see a café and a shop on your right and at the end of the room you will find a lift. Take the lift to floor number nine. When you arrive at the floor there will be signs directing you to nine south ward. |
Further information Specialty: Stroke Patient age group: Adults Visiting times: 15.00 to 20.00 Maximum number of visitors per bedside: Two Protected meal times: Lunch 12.30 to 13.45 and dinner 17.45 to 18.45 Facilities: Day room, wifi Contact phone number: 020 3311 1947 or 020 3311 1948 |
Ward 9 west (neurorehabilitation unit)
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Location Ninth floor, west wing, tower block How to find us On arrival follow signs to the hospital's main reception area which is based in the entrance of the ground floor of the tower block. Continue straight past main reception, you will see a café and a shop on your right and at the end of the room you will find a lift. Take the lift to floor number nine. When you arrive at the floor there will be signs directing you to nine west ward. |
Further information Specialty: Specialist neurological rehabilitation Patient age group: Adults Visiting times: Flexible depending on individual patient needs and at the discretion of the nurse in charge Maximum number of visitors per bedside: Two Protected meal times: Breakfast 07.45, lunch 12.30 and dinner 17.45 Facilities: Day room, gym, quiet rooms that patient can use with their families Contact phone number: 020 3311 1949 or 020 3311 1950 |
Ward 10 north/planned investigations unit (PIU)
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Location 10th floor, north wing, tower block How to find us On arrival follow signs to the hospital's main reception area which is based in the entrance of the ground floor of the tower block. Continue straight past main reception, you will see a café and a shop on your right and at the end of the room you will find a lift. Take the lift to floor number 10. When you arrive at the floor there will be signs directing you to 10 south ward. |
Further information Specialty: Neurology Patient age group: Adults Visiting times: 14.00 to 20.00 Maximum number of visitors per bedside: Two Protected meal times: Lunch 12.30 to 13.15 and dinner 17.45 to 18.30 Contact phone number: 020 3311 1953 No flowers allowed |
Ward 10 south
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Location 10th floor, south wing, tower block How to find us On arrival follow signs to the hospital's main reception area which is based in the entrance of the ground floor of the tower block. Continue straight past main reception, you will see a café and a shop on your right and at the end of the room you will find a lift. Take the lift to floor number 10. When you arrive at the floor there will be signs directing you to 10 south ward. |
Further information Specialty: Plastic surgery, ears, nose and throat and head and neck Patient age group: Adults Visiting times: 14.00 to 17.45 and 18.30 to 20.00 Maximum number of visitors per bedside: Two Protected meal times: Lunch 12.30 to 13.30 and dinner 17.45 to 18.30 Contact phone number: 020 3311 1958 or 020 3311 1961 Children must be accompanied and supervised by an adult when they visit the ward |
Ward 11 north
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Location 11th floor, north wing, tower block How to find us On arrival follow signs to the hospital's main reception area which is based in the entrance of the ground floor of the tower block. Continue straight past main reception, you will see a café and a shop on your right and at the end of the room you will find a lift. Take the lift to floor number 11. When you arrive at the floor there will be signs directing you to 11 north ward. If you are visiting the ward, please use the buzzer on the door to let reception staff know that you have arrived. They will be able to let you into the ward. Alternatively you can use the phone in the relatives waiting area which is also situated on the 11th floor. |
Further information Specialty: Intensive care Patient age group: Adults Visiting times: Visitors are asked to leave the ward from 08.00 to 09.30 and 20.00 to 21.30 Maximum number of visitors per bedside: Two Protected meal times: Variable Facilities: Day room, family room, wifi Contact phone number: 020 3311 1964 or 020 3311 1965 |
Ward 11 south
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Location 11th floor, south wing, tower block How to find us On arrival follow signs to the hospital's main reception area which is based in the entrance of the ground floor of the tower block. Continue straight past main reception, you will see a café and a shop on your right and at the end of the room you will find a lift. Take the lift to floor number 11. When you arrive at the floor there will be signs directing you to 11 south ward. |
Further information Specialty: Neurosurgery Patient group: 16 and over Visiting times: 14.00 to 20.00 Maximum number of visitors per bedside: Two Protected meal times: Lunch 12.30 to 13.00 and dinner 17.30 to 18.00 Facilities: Visitor waiting area, wifi Contact phone number: 020 3311 1970 or 020 3313 5504 |
Ward 11 west
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Location 11th floor, west wing, tower block How to find us On arrival follow the signs to the hospital’s main reception area which is based in the entrance of the ground floor of the tower block. Continue straight past main reception, you will see a café and a shop on your right and at the end of the room you will find a lift. Take the lift to floor number 11. When you arrive at the floor there will be signs directing you to 11 west ward. If you are visiting the ward, please use the buzzer on the door to let reception staff know that you have arrived. They will be able to let you into the ward. Alternatively you can use the phone in the relatives waiting area which is also situated on the 11th floor. |
Further information Specialty: Intensive care Patient age group: Adults Visiting times: Visitors are asked to leave the ward from 08.00 to 09.30 and 20.00 to 21.30 Maximum number of visitors per bedside: Two Protected meal times: Variable Facilities: Visitor waiting area, wifi |
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