Facilities at Charing Cross Hospital
Plan your journey to hospital
Facilities, shops and places to eat at Charing Cross Hospital.
Choose a facility:
- Wi-fi
- Macmillan information centre
- Chaplaincy services
- Pharmacy
- Places to eat
- Shops
- Other facilities
Wi-fi
NHS Wi-Fi – We have upgraded our NHS Wi-Fi service to allow for video calls and entertainment streaming services free of charge.
This has been funded by Imperial Health Charity. To connect to the network, search for ‘NHS Wi-Fi’ on your mobile phone or laptop device and sign up.
Macmillan information centre
The Macmillan information and support service at the Trust offers free, confidential support and information to those affected by cancer. Whether you are living with or beyond cancer, or you are a family member, friend or carer, we are here to support you.
Our service offers the opportunity to talk to one of our team one-on-one, about whatever matters the most to you. We provide support and information in our centres, virtually and by telephone, and run a range of patient groups. We also offer benefits advice to patients of the Trust.
Our two centres include the Macmillan Cancer Information Centre at Charing Cross. This is a drop-in service run by our dedicated team of cancer information professionals.
Find out more information about this service.
Charing Cross Hospital
Location
Ground floor, main tower next to the lifts
Opening times
Monday and Friday 9am to 5pm
Tuesday, Wednesday and Thursday 9am to 4pm
Contact information
Phone: 020 3313 5170
Chaplaincy services
Christian chapel
The Chapel of the Holy Cross is open during the day for private prayer and reflection. Roman Catholic Mass is celebrated on Sunday at 10:30am, and on Monday, Wednesday (Latin) and Thursday at 12:30pm, and usually on Holy Days of Obligation at 12:30pm subject to availability on the day. An Anglican Eucharist is held on Friday at 12:30pm.
Memorial services and other acts of worship are also held at particular times of year such as Christmas and Lent, Holy Week, and Easter.
Location
Ground floor, south wing
Directions
Enter the hospital via the main entrance, walk past the main reception. When you reach the main lifts, turn right onto the south wing corridor. Follow the corridor and you will see signs directing you to the chapel.
Opening times
7am to 7pm, daily. Outside of these hours, please contact security to gain access.
Muslim prayer room
The Muslim prayer room has separate spaces and ablution facilities for men and for women. These spaces are provided for staff and patients, for private and congregational prayer.
Jummah prayers are held on Fridays in the new board room located by the Riverside building entrance. Please contact the chaplaincy for timings.
Location
Ground floor, east wing
Directions
Enter the hospital via the main entrance, walk past the main reception until you reach the lifts. Walk around the back of the lifts and go through the doors. The Muslim prayer room is ahead and clearly sign posted.
8am to 8pm, daily. Outside of these hours, please contact security to gain access.
Multi-faith room
The multi-faith room provides a quiet place for staff and patients to pray or reflect.
Location
Ground floor, south wing
Directions
Enter the hospital via the main entrance, walk past the main reception. When you reach the main lifts, turn right onto the south wing corridor. Follow the corridor and you will see signs directing you to the chapel. The multi-faith room is next to the chapel.
Opening times
7am to 7pm, daily. Outside of these hours, please contact security to gain access.
Contacting the chaplaincy
For further information about times of service, contact the chaplaincy on 020 3311 1056. The team is available from 9am to 5pm, Monday to Friday. Outside of these hours, call switchboard on 020 3311 1234 and ask for the on-call chaplain.
Pharmacy
Rowlands Pharmacy
The onsite pharmacy provides a drop-in prescription service for outpatients.
Location
Ground floor, west wing, tower block
Opening times
Monday to Friday, 8:45am to 6:30pm
Saturday, 9am to 1pm
Sunday, 10am to 2pm
Bank holidays, 9am to 12:30pm
Places to eat
Restaurant
The hospital’s restaurant serves a selection of hot and cold beverages, food and snacks.
Location
Second floor, main tower
Opening times
Monday to Friday, 7:30am to 3pm
- Breakfast is served from 7:30am to 11am
- Lunch is served from 11:30am to 3pm
Weekends and bank holidays, 8am to 2pm
- Breakfast is served from 8am to 11am
- Lunch is served from 11:30am to 2pm
Amigo
The Amigo shop is located near the main entrance to the hospital. It sells magazines, books, sandwiches, snacks, drinks and toiletries.
Location
Ground floor, main tower
Opening times
Monday to Friday, 7am to 7:30pm
Weekend and bank holidays, 8am to 7pm
Costa Coffee
Costa Coffee sells a selection of hot and cold beverages and snacks. There is a seating area opposite the café.
Location
Ground floor, main tower
Opening times
Monday to Sunday, 7am to 7pm
Bank holidays, 9am to 5pm
Vending machines
There are vending machines located on the ground floor, next to the escalators. They serve hot and cold food 24 hours a day.
Shops
Friends of Charing Cross Hospital gift shop
Run by the Friends of Charing Cross Hospital, the shop sells a selection of cards and gifts.
Location
Ground floor, south corridor, main tower
Opening times
The shop is currently operating a reduced service.
Wednesday, 10am to 1pm
Other facilities
Post box
A Royal Mail post box is located on the ground floor, next to Lloyd’s Pharmacy.
Cashpoint
There is a cashpoint on the ground floor in the south corridor, next to the cashiers and charges 99p per transaction.
Cashier's office
The cashier's office is located on the ground floor, south corridor.
Opening times
Monday to Friday, 10am to 1pm and 2pm to 4:30pm
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