Charing Cross Hospital
020 3311 1005
St Mary’s Hospital
020 3312 2447

Visitor Information

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We treat a range of life-threatening injuries and illnesses, including loss of consciousness, persistent, severe chest pain, breathing difficulties and choking and severe bleeding that cannot be stopped.

We offer investigations and appropriate treatment for each patient's condition. 

NHS 111 First service 

Anyone who needs urgent care at St Mary's or Charing Cross A&E will be booked into an available allocated arrival slot by first contacting NHS 111. This is part of a London-wide initiative.

In an emergency always dial 999.

If you are feeling unwell now call NHS 111 for advice and health information. The helpline is open 24 hours a day. 

You can also visit to determine if your symptoms can be managed at home, if you need advice from the NHS or if you need to call for an ambulance. 

The A&E department treats those with life-threatening injuries and illnesses.

All emergency departments use a priority system where the most seriously ill patients are seen first. We have a major trauma centre at St Mary’s Hospital, a hyper acute stroke unit (HASU) at Charing Cross Hospital and a heart attack centre at Hammersmith Hospital.


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Review the results

Accident and emergency

All the nurses and doctors I dealt with at St Mary's Hospital acted professionally and in a caring manner. I would like to thank them all. The doctor who dealt with me was exceptional.

Accident and emergency SMH

The staff reception staff were attentive, kind, and watchful, and I was seen by a triage nurse within the hour. I was treated by a kind, courteous, skilful and attentive nurse who made sure I didn't experience any discomfort. I was bowled over and humbled by the commitment and fortitude of the staff here.

Accident and emergency nurses

I am so grateful for the amazing care I received at this hospital. I was treated so quickly and respectfully and had some amazing nurses and doctors. I was involved in my care throughout and the doctor told me they trusted my judgement best. I felt heard, cared for and no one was in a rush to get me out the door until I was medically fit. Keep it up and thank you.

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