Accident and emergency
Contact
- Charing Cross Hospital
- 020 3311 1005
- St Mary’s Hospital
- 020 3312 2447
Visitor Information
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We treat a range of life-threatening injuries and illnesses, including loss of consciousness, persistent, severe chest pain, breathing difficulties and choking and severe bleeding that cannot be stopped.
We offer investigations and appropriate treatment for each patient's condition.
NHS 111 First service
Anyone who needs urgent care at St Mary's or Charing Cross A&E will be booked into an available allocated arrival slot by first contacting NHS 111. This is part of a London-wide initiative.
In an emergency always dial 999.
If you are feeling unwell now call NHS 111 for advice and health information. The helpline is open 24 hours a day.
You can also visit www.nhs.uk/111 to determine if your symptoms can be managed at home, if you need advice from the NHS or if you need to call for an ambulance.
The A&E department treats those with life-threatening injuries and illnesses.
All emergency departments use a priority system where the most seriously ill patients are seen first. We have a major trauma centre at St Mary’s Hospital, a hyper acute stroke unit (HASU) at Charing Cross Hospital and a heart attack centre at Hammersmith Hospital.
Latest news See all news
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Read the full storyPrimark donates essential clothing to support patients experiencing homelessness
People experiencing homelessness who visit the emergency departments at our hospitals have been receiving vital support thanks to a generous clothing donation from Primark.
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Read the full storyInformation and advice about industrial action planned this month
A 72-hour strike by junior doctors is due to take place from 7am on Wednesday 14 June until 7am on Saturday 17 June.
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Read the full storyWebinar encourages public involvement in new surgical centre
Would you like to be involved in the ongoing development of a new orthopaedic centre at Central Middlesex Hospital (CMH) which will carry out up to 4,000 operations a year for patients living across north west London?
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Would you recommend our accident and emergency services to your friends and family? Let us know by completing our friends and family test. Your comments will help us to make changes and take immediate action when there’s a problem.
All the nurses and doctors I dealt with at St Mary's Hospital acted professionally and in a caring manner. I would like to thank them all. The doctor who dealt with me was exceptional.
Geoff
The staff reception staff were attentive, kind, and watchful, and I was seen by a triage nurse within the hour. I was treated by a kind, courteous, skilful and attentive nurse who made sure I didn't experience any discomfort. I was bowled over and humbled by the commitment and fortitude of the staff here.
Raina
I am so grateful for the amazing care I received at this hospital. I was treated so quickly and respectfully and had some amazing nurses and doctors. I was involved in my care throughout and the doctor told me they trusted my judgement best. I felt heard, cared for and no one was in a rush to get me out the door until I was medically fit. Keep it up and thank you.
Bex