Urgent treatment centres
Contact
- Charing Cross Hospital
- 020 8846 1005
- St Mary’s Hospital
- 020 3312 5707
Visitor Information
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Our urgent treatment centres (UTCs) provide treatment for minor injuries and urgent medical issues that are not life-threatening. These centres treat conditions that are too urgent to wait for a GP appointment (usually 48 hours) but do not need emergency treatment at A&E.
Patients with urgent but non-life-threatening conditions can visit one of our three urgent treatment centres at Charing Cross, Hammersmith and St Mary’s hospitals. At these centres, patients will be seen by an urgent treatment practitioner at their appointment time and will either be discharged or referred for further treatment as needed. Your GP will be notified of your consultation details within 24 hours.
Your GP is still your primary point of contact for most treatments and can refer you to specialist services for non-urgent conditions, ensuring a comprehensive overview of your health through your medical records.
For information on visiting restrictions, please visit our visitor information page.
Urgent treatment centre location information:
Charing Cross Hospital
Urgent treatment centre address:
Our urgent treatment centre is inside A&E on the corner of Fulham Palace Road and St Dunstan's Road, near Maggie's.
Charing Cross Hospital
Fulham Palace Road
London W6 8RF
Contact information: 020 8846 1005
- Full A&E service (24 hours)
- Upon registration, you will be assessed by an experienced emergency care clinician who will direct you to the appropriate service: the emergency department, urgent treatment centre, or another hospital service. You may also be redirected to your GP, dentist, or a pharmacist.
Hammersmith Hospital
Our urgent treatment centre is next to the main entrance.
Hammersmith Hospital
Du Cane Road
London W12 0HS
- The urgent treatment centre only sees patients with booked appointments who have been referred by the 111 service.
- For urgent medical help, please access other local NHS services such as our urgent treatment centres at either Charing Cross or St Mary’s hospitals.
- Intended for urgent but non-emergency medical help.
- You will be assessed by a trained advisor or clinician via 111, who will refer you to the urgent care centre if needed.
- Please note there is no A&E at Hammersmith Hospital.
St Mary’s Hospital
Please visit the reception area inside our A&E to register for the urgent treatment centre.
Our A&E can be accessed by a ramp outside the Queen Elizabeth the Queen Mother building; wheelchair access via the main entrance and take the lift to the first floor.
Queen Elizabeth Queen Mother (QEQM) building
South Wharf Road
London W2 1NY
Contact information: 020 3312 5707
- After registration, you will be assessed by an experienced emergency care clinician who will determine the appropriate treatment pathway.
- The service is open 24 hours a day, seven days a week, staffed by experienced clinicians.
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I was thoroughly impressed from start to finish - they looked after me, were friendly and non-judgemental. I can’t thank them enough for how approachable they were and how lovely they were. So pleased and so thankful, superb service.
Natty
From the time I arrived I was treated with great care and attention. The receptionist was extremely helpful and the care I received from the nurse was excellent. I would like to say thank you and I have recommended the centre to my family, friends and workmates.
Bobby
I attended with recurrent tonsilitis and the doctor was compassionate, clear and involved me in decisions. I've rarely felt so at ease with a doctor. Thank you.
Sue