This page includes useful information about each of our wards at Queen Charlotte's & Chelsea Hospital, including: visiting times, protected meal times, contact details and simple directions.

Wards

Wards on the ground floor

Maternity day assessment unit

Location

Ground floor

How to find us

Enter the hospital via the main entrance and walk past the antenatal clinic on your left. When you reach the end of the room turn left down a long corridor. The unit is the last door on the right. 

HOSPITAL MAP

Further information

Specialty: Maternity

Patients age group: Adults

Facilities: Wifi

Contact phone number: 020 3313 4240

Further information: This is a short stay ward, only mothers and partners have access 

Wards on the first floor

Birth centre

Location

First floor

How to find us

Enter the hospital via the main entrance, walk past the antenatal clinic on your left. Turn right when you reach the end of the room, you will see a set of lifts on your right. Continue past the lifts and go through the double doors in front of you. Next to a second set of doors you will see a bell on your left. Ring the bell and wait for a member of staff. They will open the door for you, and you can then take the lift or the stairs to the first floor. The centre is on your left.

HOSPITAL MAP

Further information

Specialty: Maternity

Patient age group: Adults and newborns

Visiting times: General visiting is between 09.00 and 20.00

This does not apply for women in labour who can have two people with them throughout

Partners can stay overnight

Maximum number of visitors per bedside: Two

Protected meal times: Breakfast, 08.00 to 09.00, lunch, 12.00 to 13.00 and dinner, 18.00 to 19.00

Facilities: Double beds are provided to allow partners to stay overnight, wifi

Contact phone number: 020 3313 1140

Lewis suite

Location

First floor

How to find us

Enter the hospital via the main entrance, walk past the antenatal clinic on your left. Turn right when you reach the end of the room, you will see a set of lifts on your right. Continue past the lifts and go through the double doors in front of you. You will see a bell marked Lewis suite on your left. Ring the bell and wait for a member of staff. They will open the door for you, and you can then take the lift or the stairs to the first floor. The ward is on your right. Ring the bell and wait for a response.

HOSPITAL MAP

Further information

Specialty: Maternity 

Patient age group: Adults

Visiting times: 09.00 to 20.00, partners can stay over night

Maximum number of visitors per bedside: 2

The only children permitted to visit are the patient's own children 

Protected meal times: Breakfast 08.00, tea time 11.00, lunch 12.30, tea time 15:00 and supper time 17:30

Facilities: Drinks are available, water fountain, wifi

Contact phone number: 020 3312 6135

Wards on the second floor

Victor Bonney ward and Victor Bonney day case unit

Location

Second floor

How to find us

Enter the hospital via the main entrance, and walk past the antenatal clinic on your left. Turn right and you will see a set of lifts. Take the lift to the second floor, the ward is clearly sign posted.

HOSPITAL MAP

Further information

Specialty: Gynaecology benign and oncology

Patient age group: Adults

Visiting times: 15.00 to 20.00

Maximum number of visitors per bedside: Two

Protected meal times: Lunch, 12:45 to 13:45 and dinner, 17:30 to 18:30 

Facilities: Day room with a televisison, wifi

Contact phone number: 020 3313 5117 or 020 3313 4752


Wards on the third floor

Delivery suite

Location

Third floor

How to find us

Enter the hospital via the main entrance, and walk past the antenatal clinic on your left. Turn right and you will see a set of lifts on your right. Take the lift to the third floor, the suite is clearly sign posted.

If you would prefer to use the stairs, walk past the lift on the ground floor, and go through a set of double doors. You will see a second door which leads to a staircase. Continue up the stairs until you reach the third floor. 

HOSPITAL MAP

Further information

Specialty: Maternity

Patient age group: Adults and newborns

Visiting times: Anytime

Maximum number of visitors per bedside: Two

Protected meal times: Breakfast, 08.30

Sandwiches are served when you are ready to eat and hot meals can be obtained if your stay is extended

Facilities: Sitting room, wifi

Contact phone number: 020 3313 3900

Wards on the fourth floor

Neonatal unit

Location

Fourth floor

How to find us

Enter the hospital via the main entrance, and walk past the antenatal clinic on your left. Turn right and you will see a set of lifts. Take the lift to the fourth floor, the unit is clearly sign posted.

If you would prefer to use the stairs, walk past the lift on the ground floor, and go through a set of double doors. You will see a second door which leads to a staircase. Continue up the stairs until you reach the fourth floor. 

HOSPITAL MAP

Further information

Specialty: Neonatology 

Patient age group: Newborns

Visiting times: 24/7 for parents, 15.00 to 20.00 for others

Maximum number of visitors per bedside:

  • From October, parents only

  • From March, two visitors at cotside, and only four named visitors for the duration of the hospital stay 

  • Other visitors must be accompanied by a parent. Siblings can only visit once a week

Facilities: Lockers for parents, sitting room, tea and coffee making facilities, a computer, wifi

Contact phone number: 020 8383 5158