Earn while you learn in the workplace.

Healthcare support worker

The Job

As a healthcare support worker, you’ll work under the guidance of a qualified healthcare professional, usually a nurse. 

The work varies depending on where you’re based, e.g. ward or outpatient setting, but may include:

  • washing and dressing patients
  • serving meals and helping to feed patients
  • helping people to move around
  • toileting
  • making beds
  • talking to patients and making them comfortable
  • monitoring patients’ conditions by taking temperatures, pulse, respirations and weight


You will learn and develop on the job, we expect you to have good literacy, numeracy skills.

Personal qualities

In order to be successful in this role, you will need to be:

  • caring and kind
  • cheerful and friendly
  • willing to be hands-on with patients
  • willing to do personal care tasks
  • able to follow instructions and procedures
  • able to work in a team but use your own initiative
  • a good listener
  • organised and able to prioritise work
  • observant

Your development

You will gain formal qualifications through a Senior Healthcare Support Worker Level 3 apprenticeship, including a Diploma in clinical health.