Earn while you learn in the workplace.


The Job

Administrators are part of the wider healthcare team, supporting health professional such as doctors, nurses and therapists. Administrators work in all areas of the hospital.

  • specialist departments and clinics
  • corporate areas
  • central booking

Depending on where you work as an administrator, you could be:

  • booking patients in for appointments
  • filing
  • chasing up reports
  • photocopying
  • inputting data
  • ordering stationery
  • answering the phone
  • helping to cover a reception area
  • word processing
  • booking patient transport

As an administrator working on a ward or in a clinic, you’ll have a lot of contact with patients and their relatives and carers. You may also have contact with healthcare professionals including nurses and doctors. If you are based in a corporate area you will have regular contact
with other administrators and senior managers.


You will learn and develop on the job, we expect you to have good literacy, numeracy skills.

Personal Qualities

Administrators need to be:

  • accurate and methodical
  • able to work in a team but use their own initiative
  • willing to follow instructions and procedures
  • able to work with all types of people
  • confident using the phone

Your development

You will gain a formal qualification through Business Administration Level 3 pathway, with training specific to your area of work.