Our physical centre at Charing Cross Hospital is temporarily closed due to the Covid-19 pandemic. Our Hammersmith Information Pod is now reopen, but operating variable staffed hours whilst we re-establish our physical service. We continue to offer a wide range of virtual and telephone support.

The Macmillan information and support service at the Trust offers free, confidential support and information to those affected by cancer.

Whether you are living with or beyond cancer, or you are a family member, friend or carer, we are here to support you.

Our service offers the opportunity to talk to one of our team one-on-one, about whatever matters the most to you.

Benefits advice

Our Macmillan benefits adviser can offer tailored advice on any questions or concerns you may have in regard to your finances. They can help you to understand what financial support is available to you, as well as supporting you in completing applications for further grants and support. This service is open to patients of the Trust.

Groups

We offer a range of weekly and monthly groups for those affected by cancer. The groups offer a space to connect with others, to share experiences, and benefit from peer-to-peer support.

The groups are uplifting and welcoming spaces, and facilitated by our Support Service team.

Many of our group members join every session, however there is no commitment- you are welcome to drop in, as and when you would like.

Colorectal patient group

Dates: Every Monday, 2pm-3pm
Location: Virtual
Further Information: This group is open to colorectal cancer patients from Imperial College Healthcare NHS Trust

Haematology patient group

Dates: Every Wednesday, 2pm-3pm
Location: Virtual
Further Information: This group is open to blood cancer patients from Imperial College Healthcare NHS Trust

Haematology transplant patient family group

Dates: First Thursday of every month, 12-2pm
Location: Virtual
Further Information: This group is open to the families of haem-oncology transplant patients of Imperial College Healthcare NHS Trust

NET group

Dates: Third Thursday of every month, 12-2pm
Location: Virtual
Further Information: Open to NET patients. Facilitated alongside Neuroendocrine UK.

Look good feel better- skin and makeup workshops

Dates: Monthly 2-hour workshop in partnership with LGFB
Location: Virtual
Further Information: A trained look good feel better beauty expert will guide you through how to look after your skin, as well as teaching you tips on how to apply a natural makeup look. They will focus on the side effects your skin may be experiencing from treatment such as dryness. Open to patients of Imperial College Healthcare NHS Trust.

Information

We also have a wide range of literature available in different formats and languages.

This includes:

  • Information about specific types of cancer
  • Treatment and its side-effects
  • Financial advice
  • Cancer, sex and relationships
  • Speaking with children about cancer
  • How to support someone living with cancer
  • Practical advice
  • Cancer and End of Life

Get in touch

If you would like to speak with one of our team, or are interested in any of the support, groups or information offered above, please get in touch:

Opening hours

Our opening hours are:

  • Monday- 8am - 6pm
  • Tuesday- 8am - 6pm
  • Wednesday- 8am- 6pm
  • Thursday- 8am - 5.30pm
  • Friday- Closed
  • Saturday- Closed
  • Sunday- Closed

Outside of these hours, further support is available from the national Macmillan Support line: 0808 808 00 00 8am-8pm 7 days a week. 

If you need to speak with your clinical nurse specialist, please call the Macmillan navigator service on 020 3313 0303

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