Contact

Outpatients appointments
020 3313 5000

Visitor Information

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We provide a range of treatments and specialist support for people across north west London with type 1 and type 2 diabetes.

Our diabetes services are based at Charing Cross, Hammersmith and St Mary’s hospitals, where we provide a multidisciplinary approach to ensure the best possible care for our patients. We offer both general and specialist clinics to treat and manage more complex diabetic conditions, often working alongside specialists from other departments such as paediatrics and kidney specialists.

Our multidisciplinary diabetes team includes consultant diabetologists, specialist diabetes nurses, dietitians, podiatry (foot) specialists and psychologists. The team have access to state-of-the-art equipment for monitoring and managing diabetes, and provide one-to-one support, group education, and the latest information and literature to support our patients.

Due to the cultural and ethnic diversity in London, we work with the Trust’s literature and interpreter services to ensure our diabetes care is individualised and culturally sensitive.
Imperial has published some of the lowest amputation rates in the world from its diabetic foot service, led by Dr Jonathan Valabhji, and has a large diabetes technology service that is closely linked with a research programme developing closed loop insulin delivery for type 1 diabetes and novel continuous glucose sensor devices.

The clinical technology research is led by Dr Nick Oliver, who also leads a large insulin pump and continuous glucose monitoring service. We offer structured education for type 1 diabetes and has been nationally recognised for its novel approach to patient education. 

Clinics

Diabetes clinics at Charing Cross Hospital 

Address

Diabetes & Endocrinology
9 East
Charing Cross Hospital
Fulham Palace Road
London W6 8RF

Hours

Clinic hours vary – please check appointment letters for details.

Contact information

Phone: 020 3311 1062

Additional information

  • type 1 diabetes clinics - with support for continuous subcutaneous insulin pump therapy (a treatment using a device to continually infuse insulin into the layer of tissue just beneath the skin), and continuous glucose monitoring 
  • a diabetic foot service with daily clinics, focusing on foot infections including osteomyelitis, and Charcot foot disease
  • a type 2 diabetes clinic with a focus on the investigation and management of related kidney problems
  • hypoglycaemia clinics for people with type 1 diabetes
  • diabetes nurse-led clinics to support patients beginning to self-inject insulin and GLP 1, along with follow-up appointments
  • structured education for type 1 diabetes
  • antenatal diabetes services 

 

Diabetes clinics at St Mary’s Hospital  

Address

Diabetes Education Centre
First Floor
Mint Wing
St Mary’s Hospital
Praed Street
London W2 1NY 

Hours

Clinic hours vary – please check appointment letters for details.

Contact information

Phone: 020 3312 1073

Additional information

  • a diabetic foot service with daily clinics, focusing on foot infections including osteomyelitis, and Charcot foot disease
  • type 1 diabetes clinics - with support for continuous subcutaneous insulin pump therapy (a treatment using a device to continually infuse insulin into the layer of tissue just beneath the skin), and continuous glucose monitoring 
  • a type 2 diabetes clinic with a focus on obesity management 
  • adolescent diabetes clinics supported by our paediatric diabetes specialists 
  • a HIV diabetes, lipid and endocrine clinic
  • hypoglycaemia clinics for people with type 1 diabetes 
  • diabetes nurse-led clinics to support patients beginning to self-inject insulin and GLP 1, along with follow up appointments 
  • structured education for type 1 diabetes 
  • same-day consultation for patients newly diagnosed with symptomatic hyperglycaemia (high blood sugar) 
  • antenatal diabetes services

 

Diabetes clinics at Hammersmith Hospital 

Address

Diabetes & Retinopathy Centre
Hammersmith Hospital
Du Cane Road
London W12 0HS

Hours

Clinic hours vary – please check appointment letters for details.

Contact information

Phone: 020 8383 4693

Additional information

  • a type 2 diabetes clinic with a focus on the investigation and management of related kidney problems 
  • diabetes nurse-led clinics to support patients beginning to self-inject insulin and GLP 1, along with follow-up appointments 

Meet the team

Charing Cross Hospital

Diabetes specialist nurses 

Carol Jairam 
Eileen Naughton

Specialist diabetes dietitian

Nicola Bandaranayake  

Podiatrists

Trusha Coward  
Nick Collett
Tracey Arckle

Clinical psychologist 

Dr Jana Advani

 

Hammersmith Hospital

Diabetes specialist nurses 

Mary Joyce

Podiatrists

Tracey Arckle

Specialist diabetes dietitian

Nicola Bandaranayake  

St Mary’s Hospital

Diabetes specialist nurses 

Clare Poulter 
Anna Sackey
Louise Wright
Amitha George

Specialist diabetes dietitian

Sian Rilstone 

Podiatrist

Sean Lyons 
Linda Bloomfield

Clinical psychologists 

Dr Russell Jacob
Dr Sylvie Hepburn

 

Patient information

Before your appointment

If you have a blood glucose diary, please bring it with you to your appointment. Please also remember to check your appointment letter for anything specific you have been asked to take with you. In addition, it would be helpful if you could bring the following:

  • Your full address and telephone number(s)
  • Your appointment card and appointment letter
  • Your GP’s name and address
  • A list of your current medications
  • Money to pay for any prescriptions, or an exemption card
  • A list of questions you may want to ask your consultant.

During your appointment

During your first appointment you will be seen by a consultant or a specialist registrar who will ask you some questions about your diabetes and your general health and may examine you, paying particular attention to things like your feet and eyes, which may be affected by diabetes.

You might also need to have a blood test and provide a urine sample. You will meet other members of the team including the diabetes specialist nurse who will talk to you about diabetes care and give you some literature to read about your condition and how to manage it.

The diabetes specialist nurse will also provide you with any necessary equipment you may need to manage your condition such as blood glucose monitors and insulin pens, monitoring diaries, and ID cards to meet your specific needs. At your appointment you may be asked to change your treatment and we might offer lifestyle advice and support for self-management of your diabetes.

You may also be seen by the dietitian who will give you advice about your diet and your treatment to help you manage your diabetes. You will also be offered a one-to-one follow up appointment with the nurse for further support.

After your appointment

If required we will arrange for you to be seen again in the right diabetes clinics or by a different specialist and we will make sure you have the right treatment plan and follow up. If diabetes is causing problems with your feet, you may also be referred to our podiatrist (foot specialist). The doctor can also arrange for you to see one of our clinical psychologists to offer emotional support with some of the issues around diabetes. We will write a letter to you and you doctor with all of the details after your appointment.

Patient information leaflets

 

Refer to this service

GP referrals

Please NHS e-Referrals to refer a patient to our diabetes service. 

GP advice

GPs and practice staff requiring urgent advice may use the contacts below.

Charing Cross Hospital

Phone (diabetes specialist nurses): 020 3311 1062
Phone (diabetes secretaries): 020 3311 1065

Hammersmith Hospital

Phone (diabetes specialist nurses): 020 8383 4693
Phone (diabetes secretaries): 020 8383 3380
Phone (diabetes secretaries): 020 8383 4823

St Mary’s Hospital

Phone (diabetes specialist nurses): 020 3312 1073
Phone (diabetes secretaries): 020 3312 1253

Further online resources