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Information for our patients

Coming to hospital Our locations

You can read about our main hospital sites by clicking on the links below. Each hospital page has a map, how to find us and parking information, ward information and a list of patient facilities.

Feedback, compliments and complaints Read more

Tell us about your positive experiences and raise your concerns to help us to make improvements to our services. You can feedback by:

Where to go for care Learn more

Feeling unwell? Had an accident?

If you need medical advice or treatment but you’re not sure whether to go to a GP, urgent treatment centre or A&E, click here for guidance.

You can also read more about our emergency services here.

Sexual health walk-in service Learn more

We run a walk-in sexual health clinic at the Jefferiss Wing where you can come and be seen by a nurse or doctor without booking an appointment. You can find the clinic's opening times and more information on our sexual health and HIV service pages. 

If you do not have any symptoms and would like a sexual health check-up, you can book an appointment online with our Check & Go service:

Blood tests walk-in service Learn more

We run a blood tests walk-in service at Charing Cross and Hammersmith hospitals from Monday to Friday. Once your GP has requested a blood test for you at either of these hospitals, you can visit the blood test clinic at any time during opening hours.

For more information please visit our blood tests service page. 

Information for relatives and carers Read more

Relatives and carers play a central role in our patients’ lives. They are welcome to accompany patients to their appointment and also obtain a carers passport so they can visit their loved one on the ward at any time.