Pharmacy
Visitor Information
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Our pharmacy department provides support to our clinical teams by:
- optimising the use of medicines
- safely dispensing medicines to patients
- conducting research
- providing education and training
- a 24-hour on-call pharmacy service
Our pharmacists are well supported by a team of pharmacy technicians, pharmacy assistants, clerical and scientific staff.
Every inpatient, discharge and outpatient prescription is reviewed by a pharmacist to ensure it is safe and appropriate for the patient.
Medicines are prepared and labelled by pharmacy technicians and pharmacy assistants and finally checked by a pharmacist or technician before being handed to the patient or sent to the ward.
We have pharmacies on each of our sites providing prescriptions for all our patients.
Dispensaries
Dispensaries for outpatient and A&E prescriptions at Charing Cross Hospital
Address
Rowlands Pharmacy
Ground floor
North wing
Charing Cross Hospital
Fulham Palace Road
London W6 8RF
Hours
08.45 to 18.30, Monday through Friday
09.00 to 13.00, Saturday
10.00 to 14.00, Sunday
Contact information
Phone: 020 8563 1448
Dispensaries for discharge prescriptions at Charing Cross Hospital
Address
Ground floor, north wing
Ground floor
North wing
Charing Cross Hospital
Fulham Palace Road
London W6 8RF
Hours
08.45 to 18.30, Monday through Friday
09.00 to 13.00, Saturday
10.00 to 14.00, Sunday
Contact information
Phone: 020 3313 0378
Dispensaries for outpatient and A&E prescriptions at Hammersmith Hospital (just before the main outpatients department)
Address
Rowlands Pharmacy
Ground floor
A block
Hammersmith Hospital
Du Cane Road
London W12 0HS
Hours
08.00 to 18.30, Monday through Friday
10.00 to 13.30, Saturday and Sunday
Contact information
Phone: 020 8743 4360
Dispensaries for discharge prescriptions at Hammersmith Hospital (next to the main outpatients department)
Address
Ground floor
A block
Hammersmith Hospital
Du Cane Road
London W12 0HS
Hours
09.00 to 18.30, Monday through Friday
10.00 to 13.30, Saturday and Sunday
Contact information
Phone: 020 3313 4706
Dispensaries for outpatient and A&E prescriptions at St Mary’s Hospital
There are two outpatient pharmacies on the St Mary’s Hospital site.
If you have a prescription at the weekend, or from the emergency department or from a children's clinic please take your prescription to:
Address
Rowlands Pharmacy
Ground floor
Queen Elizabeth Queen Mother (QEQM) building
St Mary’s Hospital
Praed Street
London W2 1NY
Hours
09.00 to 18.00, Monday through Friday
09.00 to 13.30, Saturday
10.00 to 13.30, Sunday
Contact information
Phone: 020 7402 2988
For outpatient prescriptions at St Mary's Hospital please use
Address
Main outpatient pharmacy
Outpatients department
Ground floor
Main outpatient building
St Mary’s Hospital
Praed Street
London W2 1NY
Hours
09.00 to 18.00, Monday through Friday
Contact information
Phone: 020 7402 2903
For dispensaries for discharge prescriptions at St Mary's Hospital please use
Address
St Mary’s Hospital
Rowlands Pharmacy
Clarence Wing basement
St Mary’s Hospital
Praed Street
London W2 1NY
Hours
09.00 to 18.00, Monday through Friday
09.00 to 13.30, Saturday
10.00 to 13.30, Sunday
Contact information
Phone: 020 3312 1064
Western Eye Hospital
The pharmacy is located next to the main entrance of the hospital.
Address
Western Eye Hospital
Marylebone Road
London NW1 5QH
Hours
09.00 to 17.00, Monday through Friday
Meet the team
Chief pharmacist
Champa Mohandas
Deputy chief pharmacist (Charing Cross Hospital)
David Leonard
Deputy chief pharmacist (Hammersmith Hospital)
Mark Evans
Deputy chief pharmacist (St Mary's Hospital)
Paula Mason
Patient information
Contact details
If you have any questions about your own or your child's medications, and would like to talk to a pharmacist please call our medicine helpline.
Phone: 020 3311 1703
Phone: 020 3311 1700
Phone: 020 3311 1713
Lines are open between 09.15 to 17.00, Monday through Friday.
Outpatient and A&E prescriptions
If you have been given an outpatient prescription at your hospital appointment, you will need to take this to the outpatient’s dispensary within the hospital (see locations in clinic information).
On the three main sites these pharmacies are run by Rowlands Pharmacy in partnership with the Trust and you cannot use the prescription at a pharmacy or chemist outside the Trust.
Prescriptions issued by our hospital clinics will usually provide a four weeks’ supply of medication.
A&E prescriptions are filled with seven days’ supply of medications and standard prescription charges and exemptions also apply.
Please remember to bring money with you to your appointment to pay for any prescriptions you might be given.
There are cash machines in or near each of our hospitals and you can pay for your prescriptions by credit or debit card at our Rowlands outpatient pharmacies.
You will need to pay a standard NHS prescription charge for each item, unless you are exempt from paying for your prescriptions. You may be asked to provide proof of your exemption, so please remember to bring this with you to your appointment.
More information on prescription costs and exemptions can be found on NHS Choices.
GP prescriptions
If you have been given a blue letter you will need to take this to your GP who will then issue your prescription as we are unable to dispense GP prescriptions from any of our hospital pharmacies.
Clinical trial prescriptions
If your medicine is prescribed to you as part of a clinical trial, then you will need to present the prescription to the Trust pharmacy on the site at which you are given the prescription.
Inpatient pharmacy
Our inpatient pharmacies are run by the Trust on each site. This includes dispensing medicines for inpatients and for discharge, as well as for clinical trials.
When coming in to hospital please ensure that you bring any medicines which you are taking in with you. This will help ensure that we have an accurate record of your usual medication history.
Discharge prescriptions
When being discharged after a stay at one of our hospitals, your hospital doctor will issue you with a discharge summary which will include a list of any medicines you need to take home with you. This may include prescriptions for any medications you were taking before coming to hospital.
On discharge, the pharmacy department will ensure you have at least 14 days’ supply of your medications, or enough medication to complete the course if it is a short course of medication.
There are no prescription charges to pay for these NHS hospital prescriptions.
A copy of your prescription will also be sent to your GP so that they can continue to supply you with further prescriptions as necessary.
Patient information leaflets
- Changing from branded to generic pirfenidone medicine
- Getting the most from your sodium glucose co-transporter-2 inhibitors (SGLT2I)
- Homecare medicines service
- How to give medicines: liquid medicine using an oral syringe from a bottle with a bung (Medicine for Children)
- How to use potassium permanganate soaks
- Medicines support after leaving hospital
- Self-administration of medicines
- Tocilizumab and sarilumab treatment for Covid-19
- Unlicensed medicines
Other resources
- How to use your inhaler - Asthma + Lung+
- How to use your EpiPen®
- Medicines for Children: advice about giving medicine to your child
- Midazolam for stopping seizures - Medicines for Children
- How to give different types of medicines - Medicines for Children
- Administration of buccolam midazolam training video - Royal Wolverhampton NHS Trust
Clinical trials and research
Our pharmacy department also includes an internationally recognised research centre that operates in conjunction with the University College London (UCL) School of Pharmacy. Our research focuses on medication safety and risk reduction, and is led by Professor Bryony Dean Franklin.
The department’s research interests involve four main strands:
- studying the causes of medication errors
- evaluating technologies that are designed to reduce errors
- the use of anti-infectives
- medicines adherence
Our research centre includes several research staff and PhD students, and provides support to other pharmacy staff carrying out research, audit and service evaluation. Find out more at UCL School of Pharmacy.
