Find out what to expect when you come to our ophthalmology A&E.

During your appointment

If you have an eye emergency you can walk into the hospital and present yourself to reception where you will be seen by a specialist triage nurse and the urgency of your condition will be assessed. If you usually wear glasses please bring these to the emergency department. 

You may wait up to four hours to see the doctor depending on the urgency of your situation.

Please note that we are a teaching hospital, so medical students may be present for some appointments. If you do not wish to have them in the room please let the nurse or doctor know and the students will be asked to step outside.

After your visit to ophthalmology A&E

You may have one of several outcomes following your visit to the department:

  • You may be discharged completely with a short care plan, for example you may be given a prescription for a course of medication.
  • You may require a non-urgent follow-up appointment in an ophthalmology sub-specialty clinic, for example a glaucoma clinic. If this is the case, we will provide you with a letter to take to your GP so that they can refer you to their chosen provider. Please direct any questions about this appointment to your GP.
  • You may be asked to come back within one or two weeks for an urgent appointment, for example if you require intensive treatment at one of our sub-specialty clinics.
  • In some cases we may require another specialist opinion outside ophthalmology, so we may transfer your care to another service in the Trust or to another trust, or alternatively your GP may refer you to another service.

Patient information leaflets