Patient information

Urology
- Clinics
- Refer to this service

Find out what to expect when you come to hospital for your urology appointment.

Before your appointment

For two week wait referrals an appointment will be received within one to two days and will be within two weeks. For urgent referrals an appointment should be received within two weeks, and should be within six weeks from the referral date. For non-urgent referrals an appointment should be received within two weeks and should be within a maximum of 12 weeks from the referral date. We aim to give patients a date for admission when their surgical procedure is discussed in outpatients. If this is not possible, then a date should be received within two weeks of the outpatient appointment.

You are welcome to bring a relative, close friend or carer with you to your appointment. You are also welcome to ask for a chaperone and we will endeavour to provide one for you.

Please prepare a list of all your medications, their doses, and any supplements you take. Bring detailed notes of your symptoms and try to recall when your symptoms began. If relevant, bring a diary of your daily food and drink intake. This will be very helpful in helping to create a plan of care for you. Some people are sensitive to certain types of food because of a condition – for example, many people with interstitial cystitis (bladder wall inflammation).

Remember to check your appointment letter for anything specific you have been asked to take with you. In addition, it would be helpful if you could bring the following:

Your full address and telephone number(s)
Your appointment card and appointment letter
Your GP’s name and address
Money to pay for any prescriptions, or an exemption card
A list of questions you may want to ask your consultant
If you have been issued with a bladder diary or catheter passport, then please bring these with you to all appointments

During your appointment

Please check in via our electronic kiosks on arrival and bring the paperwork for your appointment.

Please note that we are a teaching hospital, so medical students may be present for some appointments. If you do not wish to have them in the room please let the nurse or doctor know and the students will be asked to step outside.

You will discuss your symptoms and treatment options with the doctor. You should expect to have some diagnostic tests on the day of your appointment. These tests may include: blood tests, uroflowmetry, flexible cystoscopy, TRUS biopsy or urodynamic studies. Please allow up to four hours for your appointment and any diagnostic tests.

After your appointment

Before you leave the unit, please go to the reception desk to schedule your follow-up outpatient appointment.