Wharfside Clinic services during the Covid-19 pandemic 

Routine clinic appointments by video link (or phone):

• Appointments will be over video link using NHS Attend Anywhere or by phone:
• Please read the Attend Anywhere leaflet beforehand
• If you cannot use the video service, don’t worry we will call on the number we have for you
• You should not come to hospital unless we have asked you to
• During the pandemic you may be seen by someone other than your usual doctor or nurse
  • You can still contact your doctor through the secretaries or Care Information Exchange (also known as Patient Knows Best) 

Click the Wharfside video link

This link will only work on certain browsers. Please read how to use the video link here NHS Attend Anywhere leaflet.

Video clinic appointments

Make sure we have your correct mobile phone number. We need this to send text reminders about your appointment, these will include the link to the video clinic 

If you need to update your postal address or mobile number call 0203 312 1225 (option 3) or email Imperial.wharfside.appointment@nhs.net

Give your name, birth date and hospital number (if you know it).

Booking an appointment 

If you do not have an appointment booked with us, please call 0203 312 1225 (option 3) or email imperial.wharfside.appointment@nhs.net 

Give your name, birth date, and hospital number (if you know it).

Face to face appointments

If we need to see you in clinic, we will give you a special appointment for this. Please try to arrive on time. A member of staff will ask about any recent symptoms and give you a mask to wear. You may have to wait outside if there are too many patients in the clinic.

Blood tests 

Do not come to clinic for tests before your appointment.

We will only do blood tests once a year for anyone that it is safe to do so. This is to reduce the number of people visiting the clinic and help keep you safe. If there is a particular need to do a blood test, we will give you an appointment for this.

Medication

If you’re able to please collect your medication from our pharmacy after your appointment. If this is difficult for you we can send medication by post.

Care Information Exchange (also known as Patient Knows Best) 

This service allows you to see all your appointments, clinic letters and tests results online through a secure NHS system. You can also use it to contact your doctor or nurse confidentially. Follow this link to find out more: Care Information Exchange

Wharfside clinic appointment times

Wharfside clinic is open Monday to Friday at the following times, with the exception of bank holidays. 

At the moment you should only come to clinic if you have an appointment

Hours

Specialist services we offer for people living with HIV include:

• Patients-focussed specialist HIV care
• Young people’s clinic
• Peer support
• Mental health services
• Links to alcohol and drug services
• Dietician
• Pharmacy clinic
• Sexual health
• Contraception
• Pre-conception counselling
• Antenatal clinic

• Clinic for parents and the children who are living with HIV

• Screening for and treatment of Hepatitis B and C

• Screening for and treatment of tuberculosis (TB)

• Neurology clinic

Find us

Wharfside clinic
Jefferiss Wing
St Mary’s Hospital
Praed Street
London W2 1NY

Contact

General enquiries
020 3312 1225 option 3 / imperial.wharfside.appointment@nhs.net

Emergency Clinic and urgent medication
0203 312 5253