- General Enquiries
- 020 3312 1225
The Wharfside clinic at St Mary's Hospital is one of the largest HIV clinics in the UK. We offer those living with HIV a full range of general and specialist HIV services, including support services.
Due to the increasing Covid infection rates, we will be running emergency services only.
Our Jefferiss Wing sexual health clinics offer testing, treatment and advice for sexually transmitted infections (STIs) including HIV testing.
- Our sexual health services are still here for you, but we have had to change the way we do things because of coronavirus.
- To ensure social distancing, we are unable to operate a walk-in clinic. Access to our clinics is via a telephone assessment first. We are able to sort out many issues by phone consultation, but if you need to come in we can arrange an appointment.
- To access services call our sexual health appointment triage line on 020 3312 6614 between the following hours:
- Monday through Friday 09.00 to 16.30
- Our triage team will take your details and you will be given a time slot for a telephone consultation on the same / following day to speak with a doctor or nurse, or be given advice on other services better suited to your need.
- Following your telephone consultation, we may advise that you:
- attend the clinic to see us or to collect medication
- receive postal medication
- order an STI testing kit or get your contraception online from or from another online providers
Wharfside Clinic services during the Covid-19 pandemic
Routine clinic appointments by video link (or phone):
- Appointments will be over video link using NHS Attend Anywhere or by phone:
- Please read the Attend Anywhere leaflet beforehand
- If you cannot use the video service, don’t worry we will call on the number we have for you
- You should not come to hospital unless we have asked you to
- During the pandemic you may be seen by someone other than your usual doctor or nurse
- You can still contact your doctor through the secretaries or Care Information Exchange (also known as Patient Knows Best)
Click the Wharfside video link
This link will only work on certain browsers. Please read how to use the video link here NHS Attend Anywhere leaflet.
Video clinic appointments
Make sure we have your correct mobile phone number. We need this to send text reminders about your appointment, these will include the link to the video clinic
If you need to update your postal address or mobile number call 0203 312 1225 (option 3) or email Imperial.firstname.lastname@example.org
Give your name, birth date and hospital number (if you know it).
Booking an appointment
If you do not have an appointment booked with us, please call 0203 312 1225 (option 3) or email email@example.com
Give your name, birth date, and hospital number (if you know it).
Face to face appointments
If we need to see you in clinic, we will give you a special appointment for this. Please try to arrive on time. A member of staff will ask about any recent symptoms and give you a mask to wear. You may have to wait outside if there are too many patients in the clinic.
Do not come to clinic for tests before your appointment.
We will only do blood tests once a year for anyone that it is safe to do so. This is to reduce the number of people visiting the clinic and help keep you safe. If there is a particular need to do a blood test, we will give you an appointment for this.
If you’re able to please collect your medication from our pharmacy after your appointment. If this is difficult for you we can send medication by post.
Care Information Exchange (also known as Patient Knows Best)
This service allows you to see all your appointments, clinic letters and tests results online through a secure NHS system. You can also use it to contact your doctor or nurse confidentially. Follow this link to find out more: Care Information Exchange
Wharfside clinic appointment times
Wharfside clinic is open Monday to Friday at the following times, with the exception of bank holidays.
At the moment you should only come to clinic if you have an appointment
Monday through Friday 9.00 to 17.00
Specialist services we offer for people living with HIV include:
- Patients-focussed specialist HIV care
- Young people’s clinic
- Peer support
- Mental health services
- Links to alcohol and drug services
- Pharmacy clinic
- Sexual health
- Pre-conception counselling
- Antenatal clinic
- Clinic for parents and the children who are living with HIV
- Screening for and treatment of Hepatitis B and C
- Screening for and treatment of tuberculosis (TB)
- Neurology clinic
St Mary’s Hospital
London W2 1NY
020 3312 1225 option 3 / firstname.lastname@example.org
Emergency Clinic and urgent medication
0203 312 5253
Many of our consultants are renowned experts in their field:
The clinic is closely linked with the Imperial College London Clinical Trials Centre for Sexual Health and provides opportunities for patients to participate in research into HIV treatments, complications and cure.
Education and elective placements
We offer elective placements for medical students interested in sexual health and HIV. For further information please contact:
Professor Graham Taylor, clinical lead
Further online resources
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From the first friendly and sensitive call with the staff nurse to the minute I stepped into the unit I have only experienced the best of service. Everyone is friendly, discreet and professional. I would certainly recommend this hospital to anyone.Anonymous