Sexual health and HIV

Key changes for sexual health services at the Jefferiss Wing

• The Jefferiss Wing is not offering a walk-in sexual health service until further notice
• You can only access to Jefferiss Wing sexual health services by calling 020 3312 6614
• Our phone service is available for appointments Monday to Friday 09.00 to 17.00, except Wednesday that is 12.00 to 19.00, excluding bank holidays
• Monday the 31st August 2020, The Jefferiss Wing will not be open
• To keep our staff and patients safe we have changed our attendance arrangements

If you need to speak with a member of the team or schedule a phone or Video consultation with the team, please call 020 3312 6614

For an online sexual health check go to Sexual Health London.

Key changes for the sexual function services at the Jefferiss Wing

• All sexual function appointments at the Jefferiss Wing are by Video, phone or face to face if advised by your Consultant
• Please do not come to the Jefferiss Wing unless we have advised you to do so following a phone consultation

Key updates for people who use HIV services at the Jefferiss Wing

• Access to HIV services is via phone consultation only. Call 020 3312 3405 or 020 3312 3406 to book an appointment
• Our phone service is available for appointments Monday to Friday 09:00 to 17:00, including bank holidays
• We will not offer blood tests for most patients.
• The Wharfside Clinic is not offering a walk-in service until further notice - please do not come into our clinics unless we have advised you to do so after a phone consultation
• If you have an appointment, a doctor or nurse will call you as soon as possible to arrange a medication supply
• Unfortunately, you will not be able to sign up for home delivery of medication at this time if you are not already registered for that service
• If you have a health concern related to your HIV status or need medication urgently, please call our emergency clinic at 020 3312 5253
• Consult the British HIV Association for up-to-date information for people living with HIV

If you would like a telephone consultation and do not have a routine appointment arranged already:

• Call 020 3312 3405 or 020 3312 3406 to book an appointment

• Alternatively, email imperial.wharfside.appointment@nhs.net to book your appointment

• Your appointment will be a phone consultation – your doctor or nurse will call you on the day of your appointment

Visiting the sexual health clinic

Our Jefferiss Wing sexual health clinics offer testing, treatment and advice for sexually transmitted infections (STIs). Where possible we will diagnose and treat you at your first visit. However, not all infections can be diagnosed immediately – samples may need to be sent off to our laboratories for analysis. We will contact you immediately to ask you to return for treatment, if your results are positive for an STI.

Our address is:

Jefferiss Wing
St Mary's Hospital
Praed Street
London W2 1NY

Arriving at the Jefferiss Wing

• On arranging a face to face visit to the Jefferiss Wing staff will ask you a few question to assess your risk of COVID
• To enable us to keep you safe and maintain social distancing in our waiting areas, we ask you to arrive just prior to your appointment. If you arrive early you may be asked to wait outside the clinic till your appointment time
• If possible please attend your appointment alone
• On arrival a receptionist and nurse will meet you at the entrance, they will confirm your appointment and direct you to your waiting area
• We will take your temperature, repeat the COVID screening questions, ask you to use the alcohol hand gel and put on a fresh face mask.

Get an online sexual health check-up

Sexual Health London is an online sexual health service for people who want a straightforward and convenient test for sexually transmitted infections without needing to visit a clinic. It is available to residents of all London boroughs except Hillingdon, Hounslow, Sutton, Croydon, Greenwich and Barking and Dagenham.

Just register for Sexual Health London and complete the online consultation. If the service is right for you, a free kit will be posted out so you can collect your samples and return them to the lab for testing – you will receive the test results within a few days. Alternatively you can pick up a self-testing kit at our sexual health clinic.
If you live in a borough where Sexual Health London is not available, you can find your local service provider either through SH24 or NHS.uk (NHS Choices).