General Enquiries
020 3312 1225

Visitor Information

Visiting restrictions are in place. Please call the ward to find out more. Find your hospital ward contact information:

Coronavirus update for sexual health and HIV services

Please do not attend the clinic if you or anyone you live with has a high temperature, new persistent cough, or a change in your sense of smell/taste – or if you have been advised to self-isolate by NHS Track and Trace. If you are unwell call NHS 111.

Attending the Jefferiss wing : Please arrive wearing a face covering unless exempt. On arrival at reception you will be asked to gel your hands and be provided with a surgical mask.

The triage line number has changed, please contact sexual health services on 0203 312 1225

  • Our hospitals are making changes to help respond to coronavirus and protect our patients, staff and visitors.  
  • Our sexual health services are still here for you, but we have had to change the way we do things because of coronavirus.   
  • To ensure social distancing, we are unable to operate a walk-in clinic. Access to our clinics is via a telephone assessment first, unless you have an emergency. We are able to sort out many issues by phone consultation, but if you need to come in, we can arrange an appointment.

    Emergency walk-in service is available to those who:
  • Have experienced a recent sexual assault and do not wish to attend the havens.
  • Require PEP ( Post- exposure prophylaxis for HIV)
  • Require emergency contraception

Emergency walk-in service hours:

Monday and Tuesday 9-7pm
Wednesday 1-7pm
Thursday and Friday 9-4pm

  • To access services call our sexual health appointment line on 0203 312 1225 between the following hours:  
    • Monday and Tuesday 9-7pm
    • Wednesday 1-7pm
    • Thursday and Friday 9-4:30 pm
  • Our triage team will take your details and you will be given a time slot for a telephone consultation on same / following day to speak with a doctor or nurse or be given advice on other services better suited to your need.  
  • Following your telephone consultation, we may advise that you: 
    • attend the clinic to see us or to collect medication 
    • receive postal medication 
    • order an STI testing kit or get your contraception online from Sexual Health London or from another online providers.

If you have any non-urgent enquiries, you can reach the sexual health team via 

I need...

I am...

If you have been sexually assaulted, The Havens can give you advice and support.

If you can’t find what you need above and need to be seen today, please call our sexual health triage line on 0203 312 1225 for more information.

British Association for Sexual Health and HIV (BASHH)

St Mary

Paddington square construction works next to St Mary's Hospital

Patients and visitors to St Mary’s Hospital may experience some disruption caused by nearby construction works for the Paddington Square development (located between Praed Street and South Wharf Road). We apologise in advance for any impact these neighbouring works may have for our patients and visitors. 

While the developer has put in place a range of mitigation and monitoring measures, we anticipate that there may be some disruption caused by additional noise, dust and vibration. If patients and visitors wish to raise any issues about the impact of the construction works on their care and treatment, then we would ask them to speak to our staff or contact the patient advice and liaison service (PALS).

Take our friends and family test Learn more

Would you recommend our services to your friends and family? Let us know by completing our friends and family test. Your comments will help us to make changes and take immediate action when there’s a problem.


Jefferiss Wing

Staff are always super professional and very friendly. Keep up the good work and thanks to all the staff.

Jefferiss Wing leaflets

I was delighted to find that I could now book an appointment for a sexual health check-up and wasn't disappointed. I was in and out in 25 minutes and my lovely nurse couldn't have been more friendly, helpful and thorough.

Sexual health tube map

The staff at the Jefferiss wing were discreet, friendly and knowledgeable. I'd highly recommend.

Previous slide Next slide