Find out how to refer patients to our audiology service.


Please use NHS e-Referrals to refer a patient to our audiology service.

When booking through NHS e-Referrals, our service is available by searching under 'speciality' for 'diagnostic physiological measurement – hearing assess/reassess service – Imperial College Healthcare NHS Trust'.

You can also find the service by searching under 'clinical term' for hearing test or other relevant terminology. 

Any Qualified Provider (AQP) referral pathway for hearing assessment

We are no longer accepting referrals into our services through the AQP pathway.

Community clinics for both AQP & Complex pathways are managed via St Mary Abbots Hearing Aid Centre, W8 (eg domicillary visits and South Westminster clinic)

GP advice 

GPs are welcome to contact any of our clinics for advice:

Charing Cross Hospital hearing and balance service

Tel: 020 3311 1021 

St Mary Abbots hearing aid centre

Tel: 020 3315 6011

St Mary’s Hospital hearing and balance service

Tel: 020 3312 1015 


We do not accept self-referrals into the audiology service. All new patients must be referred by their GP.

Existing hearing aid users who require reassessment can collect a letter from audiology, for their GP to authorise and return, however the GP must book the appointment via NHS e-Referrals.