Trust blog
Trust blog
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How acts of kindness can improve care and strengthen teams
Dr Bob Klaber is a passionate advocate for the importance of kindness in providing care and in working in teams. Here, he shares some of the evidence on how kindness can lead to better outcomes and…
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Reducing unnecessary cannulation at Charing Cross Hospital
A project to address unnecessary cannulation in A&E at Charing Cross Hospital has managed to improve patient comfort, create cost savings and reduce carbon emissions.
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Learning from our staff during Covid-19
Lara Ritchie, improvement programme manager, explains how we’ve approached learning from the experiences of staff during the first wave of Covid-19, so we can improve things now.
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Listening and learning from our patients and local communities during Covid-19
Hannah Fontana, strategy, research and innovation programme manager, explains how we’re approached learning from the experiences of our patients and communities during the first wave of Covid-19, so…
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How we reduced our sonographer vacancy rate from 53 to two per cent
By introducing flexible working patterns, an audit programme and new training opportunities for her team, ultrasound services manager Suzanne Beattie-Jones helped bring down the vacancy rate from 53…
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Job-sharing a senior clinical role: the benefits of a portfolio approach to NHS careers
Dominique Allwood and Francesca Cleugh are two consultants at the Trust who share the role of associate medical director (AMD) for quality improvement (QI).