Services and appointments on Monday 19 September
Monday 19 September will now be a national bank holiday as it is the state funeral of Her Majesty The Queen.
We have decided that, on balance, it is best to postpone much of the planned care that was due to take place that day. This includes telephone and video appointments as well as on-site care.
We will continue with all urgent and emergency care services and any planned care appointments that are time critical.
Will my appointment or surgery go ahead?
We expect to go ahead with your appointment or surgery if it is time critical, such as treatment for cancer or maternity check-ups. We will also try to maintain as much surgery and other planned care for patients who have been waiting a very long time and who may have had their care postponed previously.
Our service teams are reviewing their plans and, towards the end of the week, we will text everyone who currently has an appointment or surgery booked for Monday to confirm whether or not your care is able to go ahead. We will email or call you on a landline if we do not have a text number for you.
If your appointment or surgery does need to be postponed, we will reschedule it for as soon as possible. We will be organising extra clinics and operating sessions where possible to help us do that.
I would like to rearrange my appointment
If you'd like to cancel or reschedule your appointment, please call the number specified on your appointment letter. Alternatively, please email firstname.lastname@example.org or call 020 3313 5000 to reschedule.
Will I still be able to travel to my appointment?
Most trains and buses will be running but you may want to leave yourself more time to get to the hospital. It will be very busy around our hospitals due to all of the visitors coming into London.
Please visit tfl.gov.uk for the latest travel updates for London and to plan your journey.