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Helping Our Teams Transform (HOTT) is a programme developed at the Trust that uses behaviour nudges, human factors and team building to improve safety, effectiveness and efficiency within teams.
Dr Francesca Cleugh, children’s emergency medicine consultant and deputy director of innovation and improvement, explains how wards can set themselves up for success each day and why now is the time…
Dr Bob Klaber is a passionate advocate for the importance of kindness in providing care and in working in teams. Here, he shares some of the evidence on how kindness can lead to better outcomes and…
A project to address unnecessary cannulation in A&E at Charing Cross Hospital has managed to improve patient comfort, create cost savings and reduce carbon emissions.
Lara Ritchie, improvement programme manager, explains how we’ve approached learning from the experiences of staff during the first wave of Covid-19, so we can improve things now.
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Hannah Fontana, strategy, research and innovation programme manager, explains how we’re approached learning from the experiences of our patients and communities during the first wave of Covid-19, so…
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