Information on your assessment, taking place in trials and preparing for your appointment.

Information for patients


Referral to the department is usually through our memory clinics which may be accessed via your GP or another healthcare professional. We have no restrictions on our catchment area, and although the majority of patients come from west London and surrounding areas, at times, we see patients from as far afield as Dundee, Cornwall and the Isle of Wight. For further information, see our advice for referrers and GPs.

A clinical assessment may consist of an initial consultation of between 40 minutes to one hour. The Consultant Neurologist will take a history of your complaints and medical background and may perform some screening memory assessments and a physical examination. A discussion of what may be the cause of your symptoms and advice on any further investigations that are needed will follow.


At Charing Cross Hospital, we have access to all essential investigations for memory and cognitive disorders. MRI brain imaging is the preferred structural scan for memory problems and our radiology department has three MRI scanners as well as a Positron Emission Tomography (PET) scanner.

The Psychology Department is able to provide detailed assessment of memory and thinking difficulties if this is required.


Treatments for memory and cognitive disorders can range from medications to psychological therapies. Our specialists are able to initiate all licensed drugs used in memory disorders and dementia and we may work with your GP to provide monitoring of your medications.

Where psychological treatments are appropriate, our clinical psychologists are able to provide advice and guidance on symptom management, as well as providing onward referral to psychological services in your local area if appropriate.

Care management

We provide on-going support, information and advice about living with cognitive impairment for patients, their families and carers. Our support services can offer advice on legal issues and benefit entitlements, and can signpost patients and carers to local services for further help in the community.

Preparing for your appointment

Please remember to check your appointment letter to see if there is anything specific you have been asked to bring with you. It is very helpful if you can come accompanied by a family member or friend as they can provide another perspective on the difficulties you have been experiencing. In addition, it would be helpful if you could bring the following:

  • Your full address and telephone number(s)

  • Reading glasses or hearing aids if needed

  • Your appointment card and appointment letter

  • Your GP’s name and address

  • Details about your medications and doses e.g. prescription, medication list

  • Money to pay for any prescriptions, or an exemption card

  • A list of any questions you want to ask your consultant

Clinic Information

The Memory Clinic outpatient clinic is based on the first floor of Charing Cross Hospital in the main outpatient area. Our clinical trials are run from our dedicated clinical trials unit on the tenth floor.

Memory Clinic Address

The Memory Clinic
Charing Cross Hospital
Fulham Palace Road
W6 8RF

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