Emergency clinic and urgent prescription

Are you an existing Wharfside patient with an urgent HIV or HIV medication problem? To access our emergency clinic call 020 3312 5253

Lines are open Monday to Friday between 09.00 and 17.00. Leave your name and contact number. A nurse will call you back.

What to expect from the Emergency Clinic

This clinic is only for urgent HIV related issues. Non urgent issues should be discussed in a routine appointment. For non-HIV issues you should start by booking an appointment with your GP. 

You will be given a video clinic appointment, usually on the same day. The clinic can get very busy. We will do our best to join the video call on time. If you cannot use the video service we will call your mobile phone.

Please have a list of current medications to hand.

Urgent requests for medication

If you have less than two weeks of your HIV medication left, please call 020 3312 5253, Monday to Friday between 09:00 and 17:00.

If you have more than two weeks left book a routine appointment by emailing imperial.wharfside.appointment@nhs.net or call 020 3312 1225 (option 3)

Out of hours emergencies

If you are too unwell to wait and attend our clinic, seek urgent medical advice:

  • Call 111 for an out of hours GP
  • Or call 999 for an ambulance