Following an expert review of fire safety at the vacant Samaritan Hospital, next door to the Western Eye Hospital, we are relocating some services from the Western Eye while more detailed investigations – and anticipated remedial works – take place.

The new concern identified is that if a fire broke out in the Samaritan building, there is potential for it to take hold in parts of the adjoining Western Eye building before being detected. We have therefore:

  • completely closed all areas most at risk, including the lower ground, second and third floors
  • put in place a team of 24/7 fire wardens to patrol the Western Eye and Samaritan buildings

We will be resuming services from the closed areas in alternative locations as quickly as possible.

We are confident that, with the 24/7 fire wardens, we can safely continue services on the ground and first floors. This includes our specialist A&E service and specialist outpatient services.

What should I do if I have an upcoming appointment at the Western Eye Hospital?

Please come to your appointment as planned unless we contact you beforehand.  

As our waiting areas are currently very busy, please do not arrive more than 15 minutes before your appointment.

Can I bring someone with me to my appointment?

To keep everyone safe during Covid-19, we are advising patients to attend alone apart from in the following exceptional circumstances:

  • where a patient has a regular carer who needs to come to hospital to support their health and social needs – particularly dementia, learning disabilities or autism
  • children (anyone under 16) who need to be accompanied by a parent or guardian 

Please continue to follow all of the infection prevention and control measures in place across our hospitals

Who can I contact if I have any questions or concerns about my appointment?

Please call the number on your appointment letter for advice.