Following an expert review of fire safety at the vacant Samaritan Hospital, next door to the Western Eye Hospital, we are relocating some services from the Western Eye while more detailed investigations – and anticipated remedial works – take place.

The new concern identified is that if a fire broke out in the Samaritan building, there is potential for it to take hold in parts of the adjoining Western Eye building before being detected. We have therefore:

  • completely closed all areas most at risk, including the lower ground, second and third floors
  • put in place a team of 24/7 fire wardens to patrol the Western Eye and Samaritan buildings

We are confident that, with the 24/7 fire wardens, we can safely continue services on the ground and first floors. This includes our specialist A&E service and specialist outpatient services.

Some of our services are now run from Charing Cross Hospital. A member of our team will contact you if the location of your appointment has changed.

What should I do if I have an upcoming appointment at the Western Eye Hospital?

Please come to your appointment as planned unless we contact you beforehand.  

As our waiting areas are currently very busy, please do not arrive more than 15 minutes before your appointment.

Can I bring someone with me to my appointment?

As we continue to move out of the Covid-19 pandemic, we have removed many of our remaining Covid-19 measures in line with national NHS guidance. Please check our latest measures before coming to hospital.

Who can I contact if I have any questions or concerns about my appointment?

Please call the number on your appointment letter for advice.