How to contact us:

The ICU can be contacted via the following details:

Critical care unit
Charing Cross hospital
Fulham Palace Road
W6 8RF

Telephone Numbers:

You can reach the reception on 

  • 11 north on 020 331 11964
  • 11 West on 020 331 11974

Someone should be able to put you through to the nurse looking after your loved one. 

Also, you may be given numbers directly to the bed space to call and ask for an update.#

You can feel free to call at any time except 0800–0930 and 2000–2130 during which handover takes place. We would really appreciate if these phone calls are made by the nominated next of kin (NOK) and the information is relayed to the other members of family. 

We also have arrangements for video-calling with your loved ones. Please speak to a member of staff for more information. 

Direct referrals to our intensive care units can be made to the on-call consultant via the hospital switchboard using the numbers below.

For clinical advice, call the department via the unit secretary or the on-call consultant at the hospital.