Find out how you can volunteer your time at Imperial College Healthcare.
There are several ways you can volunteer to help our hospitals.
Volunteer in our hospitals
Volunteers are a valued part of our NHS family and play an essential role in helping our hospitals do more for patients in our care across the Trust.
Pointing patients in the right direction, assisting staff or offering an ear to listen, volunteers are a helping hand to everyone who visits our hospitals.
Many of our volunteers take part to support their local community or to give back to hospital staff after experiencing outstanding care. Others get involved to develop their communication skills, learn about therapy techniques or gain experience in a healthcare environment.
Imperial Health Charity manages volunteering on behalf of the Trust, offering a variety of roles within each of our hospitals. These include:
- helping patients find their way
- giving out information
- supporting staff and patients on wards
- volunteering in the hospital’s retail outlets
To find out more about the latest volunteering opportunities in our hospitals, visit Imperial Health Charity’s website.
For general volunteer roles, applicants must be at least 18 years old. However, Imperial Health Charity also runs a Youth Volunteering Programme for those aged 16 to 25.
Become a lay partner
At Imperial College Healthcare, a lay partner is a member of a project or programme who regularly attends meetings about strategic issues at the Trust, offers feedback and collaborates with Trust clinicians and managers to implement projects. This includes working in specific services and specialties as well as working on Trust-wide programmes.
Lay partners are asked to commit to attending regular meetings – usually once a month. Meetings are currently held during business hours. We usually distribute some reading materials prior to and following meetings to give you a working knowledge of the project at hand.
Lay partners have been involved in:
- developing the Trust's membership programme
- providing feedback about the development of new services
- consulting on the proposed developments at St Mary's Hospital
Lay partners are reimbursed for reasonable travel via public transport.
Lay partner involvement during the coronavirus pandemic
During this time lay partner involvement has been reduced as the Trust focuses on the care coronavirus patients. Some projects will still be continuing and, as we respond to the pandemic, we expect others to be picked up again soon.
If you are already a lay partner and have a question about the project you are involved in, please email IMPERIAL.INVOLVEMENT@NHS.NET
Registering your interest to be a lay partner
Please find below information on becoming a lay partner. During the coronavirus pandemic we still welcome your interest but aren't actively setting up new projects for lay partner collaboration. If you submit a lay partner form now we will keep your information and be in touch in the near future regarding next steps. We are still collaborating with our strategic lay forum to ensure the patients voice is at the centre of decision making during this difficult time.
Before registering to apply to become a lay partner please see our role and expectations framework document for lay partners here
If you are interested interested in becoming a lay partner, please choose and complete the appropriate form below.
Please note that you must be over 16 to become a lay partner.
- Lay partner form (for over 18s)
- Lay partner form (For under 18s)
Once completed please send the form to our email address IMPERIAL.INVOLVEMENT@NHS.NET
If you have read the above documents but want to learn more about lay partnership, email IMPERIAL.INVOLVEMENT@NHS.NET to set up an informal chat.
Learn more about our patient and public involvement strategy, how we’re developing lay partnership, and meet our lay partners.
Give your time from home
If you want to give your time to the Trust but cannot attend regular meetings, consider joining one of our reference groups to provide feedback from home:
- the patient communications reference group provides feedback via email about letters to patients, web content and more patient communications
Email email@example.com to register your interest in these group.
Digital reference group
- the digital reference group provides feedback and guidance via email about digital initiatives at the Trust, including the Care Information Exchange
Many of us already use smartphones and computers to stay in touch with friends and family, do the shopping and book holiday. But using this technology to interact with our hospitals is still relatively rare.
Our digital reference group gives you the opportunity to influence how we use digital technology in healthcare and how we communicate and engage with our patients.
This group meets face-to-face every three months with virtual communication between meetings.
If you are interested in joining this group, please email Paul Harrison, electronic patient records communications manager.
Events, projects and additional opportunities
In addition to the opportunities listed above, there are a number of small patient groups that help shape individual services, as well as some short-term project groups or events that may be of interest to you.
If you think you could use your unique personal or professional experience to help shape our services and the way we run our hospitals, but you don’t see an opportunity here, email firstname.lastname@example.org to register your interest. Our team will arrange an informational interview with you and match you with opportunities as and when they arise.
You can also sign up for our membership update to find out about news and events at our hospitals.
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