Pharmacy services
The pharmacy in the Jefferiss wing is open to patients at the following times:
• Monday: 11.00 to 18.00
• Tuesday: 09.30 to 18.00
• Wednesday: 12.00 to 18.00
• Thursday: 09.30 to 18.00
• Friday: 09.30 to 17.00
Pharmacy services
The pharmacy in the Jefferiss wing is a specialist pharmacy for HIV and genito-urinary (GU) medicine. This means we supply a specific range of drugs. For all other medicine you will need to see your GP. Unfortunately we are unable to dispense GP prescriptions or prescriptions from clinics else where in the hospital.
Our services include:
• HIV and GU medicine prescription
• HIV Home delivery service
• Information on drugs used in HIV and GU medicine and the best way to take them
• Emergency prescriptions for antiretrovirals
• Clinical trial prescriptions
• Post-exposure prophylaxis (PEP) prescriptions
• HTLV-1 prescriptions
Help and advice
We can also help if you need further advice about your prescriptions, for example:
• How to take your medicine
• How to store your medicine
• Side-effects and how to manage them
• Drug interactions
• What effects herbal medicine, over-the-counter (OTC) preparations and other prescriptions from your GP may have on your regular medicine
• Following up information given to you by your clinic doctor
• Methods and practical advice to help you to remember to take your medicine regularly
• Travelling with your medicine
Information we need
We may need some important information from you, such as:
• Your clinic number and date of birth - this is to ensure confidentiality, accuracy and patient safety. It prevents you receiving incorrect medicine or information and ensures your drug history is accurate
• Allergy information - this is to make sure nothing is prescribed for you that you're allergic to and to check for possible cross-allergies
• Other medicine - the names and doses of any medicines that you are taking. This includes OTC preparations, herbal medicine, recreational drugs and other prescriptions from your GP. These medicines may interact with your HIV and GUM medicines and stop them working correctly. We check all the medicines you tell is about to make sure they don't interact with the medicines we prescribe you
It is important that we keep this information up-to-date and we will check it each time you visit the pharmacy.
Collecting prescriptions at a later date
If it is not convenient for you to wait for your prescription to be dispensed, we can keep the prescription on file, when you are ready to collect it call us and we will dispense it so it is ready and waiting for you to collect when you come in. Once dispensed, any prescriptions not collected within one week will be returned to stock. If you still need the medicine you will need to see the doctor again to get a new prescription.
Home delivery prescription service
Patients attending the Wharfside clinic can choose to receive their regular HIV medicines via a dispensing and delivery service. If you would like to find out more about this service, please contact the pharmacy and we can answer your questions.
Further information
You, or your GP, are welcome to telephone the pharmacy with any queries.
• Pharmacy: 020 3312 6611, 09.30 to 17.00, Monday to Friday
• HIV specialist pharmacist: 020 3312 6612
