Our mission
Staff at the pulmonary hypertension service at Hammersmith Hospital share a philosophy of care:
• We aim to offer a specialist diagnostic and treatment centre of excellence
• As a multidisciplinary team we are committed to providing a service that strives to meet the needs of our patients, their families and carers
• We regard our patients, their families and their carers as equal users of our service, with equal rights to compassionate treatment that respects the dignity of each individual
• We recognise the need to maintain the highest standards of professional competence and to be aware of the latest developments in research into treatments, patient care and health and social policy
• We believe that training, learning from experience and responding to users are cornerstones of good practice
• We will always aim to be honest and open in our communications with our service users, while respecting their confidentiality
• We recognise that meeting the health and social needs of our patients requires good management of the resources available for treatment and support
• We are committed as a team to providing a service that is efficiently managed, so that we are able to help all those who are in need
• We are committed to health improvement and developing strategies to achieve this, in partnership with all patients, their families and carers
• We share a treatment philosophy that involves giving control to patients by keeping them informed, explaining their treatment and responding to their views and personal experience of illness
• We will seek appropriate pastoral counselling and psychological support for patients, their carers and families, where required
