Help with travel costs

If you are on a low income or you receive benefits such as income support, job seeker’s allowance, child tax credit or disability living allowance, you may be entitled to reclaim the cost of travelling to and from the hospital if you use public transport.

To find out if you can make a claim, please speak to a member of staff at the reception of the outpatient clinic you are attending. You will need proof of your low income or benefits, receipts or tickets for your journey, and you will need to complete a travel expenses claim form.

Making a claim
If you are able to make a claim, you will need to go to the cashier’s office to collect your money. To find out where the cashier’s office is, select the relevant hospital below:

• Charing Cross Hospital
• Hammersmith Hospital
• Queen Charlotte’s & Chelsea Hospital
• St Mary’s Hospital
• Western Eye Hospital