August 2011 data

Hammersmith Hospital’s A&E service is provided by the emergency unit (EU) and the urgent care centre. The hospital also has the Trust 24-hour heart assessment centre (receiving patients by ambulance with high risk cardiac chest pain) and the Trust renal unit, both of which accept acute specialty patients into their own facilities.

Hammersmith Hospital EU is an acute receiving unit for medical emergencies by ambulance as well as patients who walk in with a broad range of conditions. The urgent care centre is run in partnership with London Central & West Unscheduled Care Collaborative and the Central London Community Healthcare NHS Trust. It is open from 08.00 to 22.00 while the EU is open 24 hours a day.
Our August data for patients returning within seven days is for the EU only. In our September publication, we aim to provide a figure which integrates the urgent care centre and emergency department.

The trust has an action plan developed in conjunction with the London Ambulance Service to improve our ‘time to initial assessment’. This action plan has already seen a steady improvement in performance on the Hammersmith Site between July and August and we are working hard to ensure this improvement in continued over the subsequent months. Hammersmith Hospital also scores well when benchmarked with other London hospitals.

The teams across the hospital continue to work very hard to ensure patients do not exceed the four hour wait. The hospital has achieved the indicator for ‘time in department’ and ‘time to treatment’ each month this year and has consistently been one of the best performing units within the North West London for the number of patients staying in the department over four hours.

We are continuing to review our current plans in preparation for the winter period when the department is traditionally busier to 

Hammersmith A&E Aug patient pathway

Hammersmith A&E Aug graph

Hammersmith A&E Aug chart