August 2011 data

The Charing Cross Hospital A&E service is provided by the emergency department and the urgent care centre.
The emergency department receives patients for the hyper-acute stroke unit and cancer emergencies across the region.

The urgent care centre is run in partnership with London Central & West Unscheduled Care Collaborative and Central London Community Healthcare NHS Trust. It is GP led and is open 24 hours a day. GPs perform the patients’ initial clinical assessment to decide if they need to receive care in the urgent care centre by its GPs and emergency nurse practitioners, or need to be seen in the emergency department.

We are pleased to report that the time patients wait to see a doctor or treating clinician has improved in August and will continue to strive to see further improvement. The Trust has developed an action plan in conjunction with the London Ambulance Service and Charing Cross is consistently in the top five hospitals in London for ambulance turnaround times.

Our August data for patients returning within seven days is for the EU only. In our September publication, we aim to provide a figure which integrates the urgent care centre and emergency department.

The teams across the hospital work hard to ensure patients do not exceed the four hour wait and are auditing and reviewing current plans in preparation for the winter period, which is traditionally busier.

Charing Cross A&E Aug patient pathway

Charing Cross A&E Aug graph

Charing Cross A&E Aug chart