Help and support

Our patient advice and liaison service (PALS) offers help, support, information and advice to patients and their relatives, friends and carers.

Walk-in PALS office: Ground floor, main hospital entrance
Open Monday to Friday, 09.30 to 17.00
PALS address: PALS manager, Charing Cross Hospital, Fulham Palace Road, London W6 8RF
Telephone: 020 3313 0088, from Monday to Friday, 09.30 to 17.00
An answerphone system operates at busy times and out of hours.
Please leave a message and your telephone number and a member of staff will call you back.
Fax: 0203 311 5088
Email: pals@imperial.nhs.uk