How we defined our values

In early 2009 Imperial College Healthcare NHS Trust embarked on a project called 'Aspire to' in order to define our values, culture and identity. We asked our staff, stakeholders and patients to help us create a set of values and behaviours that would be meaningful to everyone involved with the Trust.

Defining our values will provide us with a benchmark for what we stand for as a Trust, as well as providing us with a shared and common identity. We consider it an essential piece of work that will help us maintain high standards of customer care and patient experience.

We engaged with our staff using workshops, team meetings and an online survey, and also invited staff to submit their views via email.

After several months of consultation, we agreed a set of five shared values. We will:
• Respect our patients and colleagues
• Encourage innovation in all that we do
• Provide the highest quality care
• Work together for the achievement of outstanding results
• Take pride in our success

• Download our Aspire to values leaflet (PDF, requires Adobe Acrobat Reader, free download)
• Read more about our values